UlineReviews of uline.com

Where do I start with Uline. I've never dealt with poorer service in my entire life. I mean I bought fire proof cabinets returned them in brand new condition since I never used them. When they got to their facility from delivery from their driver, it was scratched and banged up because he did not secure it properly. They asked me to send them pics prior to them taken possession. I did that but then said it was no we dont accept pics. But you clearly asked me to send them pics as proof. If you werent going to accept them why ask for them? Then when I called back they blamed me for not securing the cabinets when thats clearly not my job to do. Disgusting company and I will never do business with them again. Nor would I recommend you to either. If things go wrong, which they will. They will make every excuse not to give you back your money. I would never recommend this place to anyone. My phone and email which uline is asking for is in the information i filled out and you emailed me to let me asking me for my contact information email etc.. another example of how poor this company is with something as simple as contacting me

I recently purchased four 35-gallon bins from Uline—two black, one blue, and one green. I chose the 35-gallon size because I believed it would be more than adequate for a two-family home that generates a relatively small amount of trash and recycling. Unfortunately, I am extremely disappointed with these bins. The product photos are misleading because they do not provide a clear view of the bins from above. Had they shown the top opening properly, I would have immediately noticed the large U-shaped indentations on the front and back. These indentations significantly restrict the usable opening and squeeze large clear and trash bags inward, preventing the bags from sitting open as they should. This makes it unnecessarily difficult to add additional garbage or recycling. The bins themselves appear to be solidly constructed, but good construction does not make up for a fundamentally impractical design. The stated 35-gallon capacity is misleading in terms of actual usability because a substantial portion of that capacity cannot be used effectively with standard large bags. Had the product photos accurately shown the top opening and interior design, I would not have purchased these bins. I would have chosen another company or spent the additional money on 45-gallon containers. Unfortunately, I paid a premium price for a product that does not perform as I reasonably expected. I strongly caution potential buyers: do not rely solely on Uline's product photos or stated gallon capacity. Carefully examine the opening and design before purchasing. What looks like a spacious 35-gallon container is considerably less practical once you actually try to use it with standard trash or recycling bags. This experience has significantly reduced my confidence in Uline. I expected better product representation and better value for the premium price. Instead, I am left with four expensive bins whose design makes them frustrating to use. No wonder in my residential of thousands of residents required to use this style of bin, I'm the only person who purchased the U-line product and now regretting my $550 purchase. I cannot recommend these bins, and based on this experience, I would caution others to think twice before purchasing them from Uline.

Shipping cost for basic furniture that would be free on any other site was around $200. It DEFAULTS to that. Then if you notice the charge and deselect it, you have to choose a ground carrier (like Fedex, etc.) who will bill you an unspecified amount for delivery. Felt very scammy. Pass.

Great experience! My driver, Marlin, in Boca Raton was incredibly kind and went above and beyond by helping me bring a large order right to my door in the Florida heat. I really appreciated the excellent service!

Purchased through UNLINE antiskid tape that I used on my dock decking to prevent slippage when you’re walking by the water. Unline advertise/alleged is “commercial grade” waterproof, etc. This is why I purchased it in the first place. However, the worst tape I’ve ever used and now I’ve got to try to remove it with all the damn blues they use…. they’ve ruined my pressure treat dock because of all the sticky glue left behind I’ll have to scrape and then sand and stain the dock. What false advertising! A very poor product if you want pictures just email me me . I’ll show you the horrible product with damage it caused!. What a waste of time and money Unlir, please stop false advertising your products. They are already overpriced, and obviously poor quality.

The best phone customer service out of any company out there.....they know who you are, all info is there and they are super fast. Prices are kinda higher. Shipping can be high and better to do own shipping ltl account but we are a longtime customer. They are just easy to deal with and I'd almost say 5-star but shipping seems a little high.

I had the U-Line mini fridge in my condo installed by the developer. One year later, had to have the entire unit replaced. Less than two years later, the new mini fridge broke down again. I opted to throw the unit away, as repairs were more expensive than a brand new unit (different brand). Uline customer service did not show any concern on the unit breaking down.

Unline products/shopping is available online! But yet we get catalog after catalogue sent to us. We have requested several times to STOP sending but we keep getting, sometime 3 at a time. This is a total waste of paper, save a tree maybe and stop sending out your catalogues. I do not purchase from them for this reason and I have heard or reviewed that most of their product is garbage, like their catalogue. What a waste.