Ugeat Human Hair Extensions Reviews | Read Customer Reviews of ugeat.com

Ugeat Human Hair Extensions Reviews | Read Customer Reviews of ugeat.com

Ugeat Human Hair Extensions reviews

207 approved reviews, newest moderated first

Cynthia D.
Aug 10, 2026
Returned my product
Update: Ugeat has processed the refund! Their customer service is good, but be patient due to the time difference from USA to China. I hope to purchase a replacement item from Ugeat, because it is a nice product from what I could tell. I didn't try it on or even take it out of the package (except for their required photos). Original: It just isn't what I was looking for,so I asked for an exchange. It was definitely within the required parameters of their refund/exchange policy. They offered a small fraction of my total purchase price (I purchased two items), and I declined. They agreed to let me return it, so I sent it to them. If they follow through with a full refund as stated in their policy,then I will update the star rating. The product is fine, but not going to work for me.
Response from Ugeat Human Hair ExtensionsAug 12, 2026
Hi Cynthia, Thank you so much for your updated review and for your patience throughout the return and refund process. We’re glad to hear that our customer service was able to assist you and that your refund has now been processed. We’re also very happy to hear that you liked the product and would consider purchasing from Ugeat again. We truly appreciate your understanding regarding the time difference and your kind feedback. We hope to have the opportunity to serve you again in the future. Warm regards, Ugeat Team
Report
Terra F.
Aug 6, 2026
Quality and price unmatched!
I’ve ordered from Ugeat twice now, and the quality of their hair is unmatched compared to other brands I’ve tried. The value for the price is incredible. I tried saving a little money by ordering from another company, but I ended up coming right back to Ugeat. The other brand only lasted a few months before the hair became dry and straw-like. In contrast, my Ugeat flat weft extensions lasted an entire year before I decided to replace them. They stayed much softer, tangled far less, and held up significantly better over time. On top of that, their customer service was outstanding. I needed my extensions by a specific date, so I reached out to see if they could help. They went above and beyond by shipping my order from the warehouse the very next business day, ensuring I received it in time. I highly recommend Ugeat for both the quality of their hair and their excellent customer service.
Response from Ugeat Human Hair ExtensionsAug 7, 2026
Hi Terra, Thank you so much for your amazing 5-star review and for choosing Ugeat again! We’re truly grateful to hear that your flat weft extensions have provided the softness, durability, and quality you were looking for. Knowing that they lasted a full year while staying beautiful means a lot to our team. We’re also happy that we could help with your delivery request and make sure your order arrived on time. Your trust and recognition of both our products and customer service are greatly appreciated. Thank you again for your support and recommendation. We look forward to being part of your hair journey for years to come. Warm regards, Ugeat Customer Support Team
Report
Tiffany
Aug 3, 2026
The selection of colors and High quality
The selection of colors were great and mine was spot on!!! The quality of the human hair was silky smooth and tangle free! I already purchased another in same color #3/8/22 but longer length for going out. Also the customer service was 10/10. Thank you Ugeat
Response from Ugeat Human Hair ExtensionsAug 4, 2026
Hi Tiffany, Thank you so much for sharing your wonderful 5-star feedback with us. We are delighted to hear that you love the color selection and that your #3/8/22 match was exactly what you were looking for. We’re also so happy to know that you’re enjoying the silky smooth, tangle-free quality of our human hair. It means a lot to us that you chose to purchase another piece in the same beautiful color with a longer length for your outings. Your kind words about our customer service are greatly appreciated and will be shared with our team. Thank you again for your trust and continued support of Ugeat. We look forward to bringing you more beautiful hair and exceptional experiences in the future. Warm regards, Ugeat Team
Report
Janell P.
Jul 23, 2026
Excellent Quality and Service!
I have ordered their Virgin+ Tape in extensions multiple times now and they have been consistently high quality, especially for the price. The quality has been reliable from order to order as well, which is one of the main reasons I will continue buying from them. The only issue I have ever had was when one item in my order was out of stock but they handled it better than I could have expected. Instead of simply shorting my order, they reached out to me proactively and gave me several replacement options that were actually in stock. I ended up receiving more hair than I originally ordered and it was an even higher quality product for no extra charge. Great products, excellent customer service and a company that clearly values its customers. They have earned my business for life.
Response from Ugeat Human Hair ExtensionsJul 24, 2026
Hi Janell, Thank you so much for your amazing review and for being such a loyal customer. We truly appreciate you choosing our Virgin+ Tape-In Extensions time and time again, and we’re thrilled to hear that you’ve consistently been happy with the quality, value, and reliability of our products. We’re also grateful that you shared your experience with our customer service team. We always strive to communicate openly and find the best possible solution when something unexpected happens, so it means a lot to know that our efforts made a positive impression. Your trust and support mean the world to us. We’re honored to have earned your continued business and look forward to providing you with beautiful, high-quality extensions for many years to come.
Report
Therese Boisvert V.
Jul 23, 2026
Great Invisible tape in extensions
I purchased a set of invisible tape in extensions in the color Beige Blond. I was so worried about the color but it was very accurate as shown and blend in beautifully with my own hair. The quality of the hair is incredibly silky an undetectable as extensions. I love that you can put in yourself very easily or you can find a salon who will install, cut and style for reasonable price. After struggling with thinning hair I finally have so much more confidence and a lot less anxiety getting ready in the morning. You won’t regret this decision from the most reputable company for extensions!
Response from Ugeat Human Hair ExtensionsJul 24, 2026
Hi Therese, Thank you so much for sharing your wonderful experience with us. We’re delighted to hear that you’re loving your invisible tape-in extensions and that the Beige Blond shade matched your hair beautifully. We understand how important it is to find the perfect color and natural-looking extensions, so it means a lot to know that you’re happy with the blend, quality, and comfort. We’re especially touched to hear that your extensions have helped restore your confidence and made your daily routine easier. Helping our customers feel beautiful and comfortable in their own hair is exactly why we do what we do. Thank you for choosing us and for recommending our extensions. We truly appreciate your support and hope you continue to enjoy your gorgeous new look.
Report
Julie S.
Jul 14, 2026
Wow! Amazing Customer Service
Wow! Amazing Customer Service. I had an order that needed to go to an address while traveling. The team made it happen and kept me apprised regarding the shipping. Impressive- will order again!
Response from Ugeat Human Hair ExtensionsJul 15, 2026
Hi Julie, Thank you so much for your wonderful feedback. We’re thrilled to hear that our team was able to help with your order and ensure it reached you while you were traveling. Keeping you updated throughout the shipping process is something we always strive for, and we’re glad we could make your experience a smooth one. We truly appreciate your support and look forward to serving you again soon.
Report
Brooke S.
Jul 10, 2026
Good quality hair at an affordable…
Good quality hair at an affordable price! This is my go to company for extensions.
Response from Ugeat Human Hair ExtensionsJul 13, 2026
Hi Brooke, Thank you so much for your kind words. We’re truly happy to hear that you love the quality of our hair and find it affordable, that means a lot to us. It’s amazing to know we’ve become your go-to for extensions.
Report
Christa K.
Jul 7, 2026
One of my favorite hair extensions…
One of my favorite hair extensions company’s!! I buy the genius wefts and the injection tape in for clients with hair loss around the hairline area and they blend in perfectly no show and stay in amazingly! The quality is amazing and companies to one of the top companies. I have some myself from Ugeat and dreamcatchers and I can’t tell the difference. Their customer service is outstanding! If they have a color that’s out they immediately text with options and or the date they will be available. I 100%recommend UGEAT hair extensions!
Response from Ugeat Human Hair ExtensionsJul 7, 2026
Hi Christa, Thank you so much for this amazing 5-star review. We’re truly honored to be one of your favorite hair extension companies, and it means a lot to hear that our genius wefts and injection tape-ins are working so well for your clients, especially for hairline blending. Knowing they look natural, stay secure, and meet your expectations in quality is everything to us. It’s also incredibly meaningful to hear that you find our quality comparable to other top brands and that you’ve had a great experience with our customer service. We always strive to provide quick solutions and support, so your recognition truly means a lot. Thank you for your trust, your recommendation, and for choosing Ugeat for both you and your clients, we look forward to continuing to serve you.
Report