Chris E.
Very good customer service
Very good customer service. I don't know if I am completely sold on purchasing bare root. I had half of my order die, but to Ty Ty's credit they replaced those trees. My technique is to plant all of them in 1 gallon containers so I can baby them the first year, then plant them in the ground the second.
Response from Ty Ty NurseryJan 16, 2026
Thank you for sharing your honest and detailed feedback. We’re glad to hear that our customer service team was able to help and that we honored our one-year plant replacement guarantee for the bare-root trees that did not survive. Bare-root trees can sometimes require extra care during the first growing season, and your approach of potting them in one-gallon containers to baby them before planting in the ground is a great technique for improving establishment. At Ty Ty Nursery, we strive to provide healthy bare-root trees, helpful planting guidance, and dependable customer support to ensure long-term success. We truly appreciate you choosing our online plant nursery and value your trust.


