Twentyeight HealthReviews of twentyeighthealth.com

4.0959 reviews
Clinics
330 E 38th Street, New York, New York

Twentyeight Health

About Twentyeight Health

High-quality, discreet, hassle-free healthcare.We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!

Twentyeight Health (twentyeighthealth.com) has 959 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: twentyeighthealth.com
Website: twentyeighthealth.com
Category: Clinics
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Clinics, New York

Write a review

About Twentyeight Health

Twentyeight Health (twentyeighthealth.com) has 959 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: twentyeighthealth.com
Website: twentyeighthealth.com
Category: Clinics
Location: New York, New York
Listed on Five Star Index: 2026

CherryVilleUSA

Jun 21, 2025

I want a refund asap

I have been using this company for 3 months. I originally got a prescription with them for generic YAZ birth control. They sent me a brand one month, and a different brand without telling me the next month. I googled it, and thankfully it was similar to YAZ. I have a serious issue with their communication because it’s lacking totally and they don’t seem too concerned with a patients awareness of what they give you, when they change your plan, when things happen that need their attention which leads me to my ultimate complaint. I was waiting on my 3rd round of birth control and am on last 3 of my last pills of the 2nd month. I was surprised to have not received it yet. I look at my account and nothing out of the ordinary is going on. Says I should be receiving it on the 16th of June. It was the 20h when I looked. So I contacted the customer service line and eventually was told the following day they didn’t send it because the insurance I have needs an extra copay now. No thought to inform me well before this, nothing in my account, no apology. Now I am without my medicine and having to pay another doctor to get another prescription. This is total negligence to me and I will never, ever recommend a company this dismissive of my health, time, and money again.

Response from Twentyeight HealthJun 23, 2025

Hi there, Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is definitely not the experience we hoped you would have with our service, so we truly apologize for any inconvenience or disappointment. We would truly appreciate the opportunity to look further into these concerns, as our team is committed to prompt and efficient care. I've reached out to you directly through Trustpilot in order to do so, and hope to hear back from you soon! Sincerely, Kelsey (she/her)