The Wellness CompanyReviews of twc.health

Great company. Offered wonderful advice and prescription approval quickly.

My husband ordered “The Drop” for us and our daughter to all try together for weight loss. DO NOT waste your money. We’ve all been on it for 2 months and have actually GAINED weight while eating less. UPDATE 3/26: @twc I’m curious to know where you’ve requested this info. My husband has not gotten any emails or calls requesting this- and I haven’t given you his name or order number. What exactly have you requested? Or is this just an auto response to make the public think your customer service is somehow accommodating? Prior to me writing this review, my husband used your chat feature to cancel the recurring order and asked for a refund. He was told no refunds- despite having spent $1500/ month for 3 of us to gain weight. I’d be happy to send back my unused portion for you to inspect, because this was not only a disappointment, but a total ripoff.

We have been using the Wellness Company for years. We love their medical kits, supplements, and weight loss options. We really trust the safety, quality and integrity of this company for health and wellness and products at a great value. The customer service has always been excellent too, not just a robot or non-responsive email address. Their reps are VERY communicative. It's a great company-Highly recommend!

This people are a bunch of thieves they charge good money for their products and they automatically put you in a subscription even if you didn’t authorize it and then if you want to return the product because you don’t want it, or didn’t work or authorized it you’re in tough luck you’re stuck with it! And lost your money! Because they don’t have returns or don’t accept returns no matter what!!!! I have never encountered with a company that does what these corrupt people have as their policy!!! This is called stealing and misleading people!!! I feel sorry for the elderly people that they will not read sometimes the fine print and will be loosing their money like I did! I ordered one time a product from them and they automatically put me in a subscription and sent me the same product I ordered the following month and charged me for it! I called them to cancel and to return both bottles of the product they sent me because the first one I ordered didn’t work didn’t do anything and I called them and told them I wanted to return both bottles and wanted my money back and they said they didn’t accept returns at all! I lost my money for the first bottle I ordered and for the one that I didn’t order! These crooks should be out of business and put in jail for stealing money from people!!!!

They left out one medication they said was in the kit. Because we discovered it 5days after the 30 day policy they claim was told to us, they refused to deliver the missing med.

I assume this company is reputable, but I'm not certain what's really in the pills and they take forever to send the product. I received a text stating that a doctor would contact me. That never happened. The communication is simply horrible. Everytime I called, I spoke to a foreigner that could barely speak English. Once your order is sent to the pharmacy, you can't cancel.

REFUSED TO CANCEL ! Ordered emergency kit. Was difficult process with portal. Decided to cancel & contacted them 2 times in less than 3 hours after order placed. 1 by e mail & 1 by phone. They refused to cancel the order. Nothing but excuses. Already shipped- 3 hours. Then already processed. Nothing but excuses & refused to cancel Customer service is horrible & I feel like I have been scammed out of $255

I am very appreciative to have found The Wellness Company TWC to get both prescriptions and supplements. I am very happy with the products and the service. Thanks!!