This company states to allow 2 to 3 weeks for delivery after the Dr consultation, it's been nearly 5.
I called their customer service number twice. The 1st representative made me feel as though I was a burden to her, the 2nd rep was more cordial.
Today I filled a dispute with my bank and coincidentally I received an email from TWC stating that my order was shipped.
After spending $500.00 on a product, I would expect prompt delivery and better customer service, even an email saying we haven't forgot about you would go a long way.
MI
Michel
MOST PATHETIC COMPANY!
MOST PATHETIC COMPANY!
Placed my order for a cream on April 15th. For more than 2 months now I've been asking them to get a refund since they're not shipping my order.... every time they refuse... well now it's been more than 2 months and I've had enough...
RM
Robin M.
I am excited to work with the Wellness…
I am excited to work with the Wellness Company. I am able to have access to information and medications that I can use in a variety of health situations promptly. I appreciate the information and advice.
AU
Arik U.
Issue Resolved!
First off I love their products! I recently had an issue with shipping and the Wellness Company was extremely professional and quick to resolve the issue! Thank you!
JR
John R.
Healthcare that partners and cares.
Hello, I have been a customer/patient of the Wellness Company for over two years, and an unofficial student of Dr. Peter McCullough for longer, who I first learned of through his numerous educational interviews during the Covid-19 period. During this most challenging period of time for humanity, I discovered Dr. Peter McCullough was one of few Doctors who courageously didn't blindly follow the “medical expert” herd, in placing profit over principle, but rather objectively, thoughtfully and kindly provided accurate data and intelligent and wise counsel, so victims of Covid-19 could freely make informed healthcare decisions concerning their bodily autonomy, (rather than peddling a one size fits all approach to Covid-19, administered under draconian threats and punishment for those who weren't in Covid-19 lock-step) in keeping with the Hippocratic Oath to do no harm, even when faced with punitive, vindictive consequences for not adhering to the Covid-19 “group think” of the vast majority of so-called healthcare professionals, medical experts and government bureaucrats on the payroll.
The Wellness Company approach to healthcare is revolutionary, in that they integrate the synthetic with the holistic. I have discovered their products are of superior quality, effectiveness, and their customer service is exceptional.
The Wellness Company kindly and professionally partners with their customers/patients to achieve the best possible outcome for the customer/patient, all things considered. Naturally, best results are achieved for the customer/patient when they cooperate with the intelligent and wise counsel of the healthcare professionals at the Wellness Company, and in taking a daily active role in their healthcare, in consuming a healthy diet, not to include poisonous "food" loaded with additives, preservatives, and other cancer causing carcinogens, more than sufficient sleep for one's emotional, mental and physical needs, daily exercise to include a brisk walk (at least 20 to 30 minutes) meditation, relaxation, prayer, as well as healthy, do no harm relationships with their fellow humans, avoidance of tobacco products, and other dangerous and unhealthy mode altering chemicals, and the consumption of Wellness Company products to achieve optimum emotional, mental and physical health.
DK
dorcas K.
I had great experience with customer…
I had great experience with customer support who promptly and professionally/politely responded to all my questions/concerns. However delay in delivering the product was quite frustrating. I ordered on April 28th, and the product arrived on June 17th
WE
Wendy
Scam! They are taking our money and not sending the product!
I ordered the home safety kit 4 months ago . I was charged. I cannot get a direct phone number or an email that doesn't change daily and can I get an answer. This is a total scam. Now I'm having to go to my Banks to try to figure out if I can do a chargeback from 4 months ago. This is absolutely a travesty. Especially with Dr Drew on the front of these commercials!
RE
Roy E.
I ordered a travel kit in the middle…
I ordered a travel kit in the middle off May for a trip leaving on the 22 of June. Inspite of calling in to their customer service four days before my trip and nothing
has arrived. I've been given a bunch of excuses about excessive demand, but if you can't fill an order in a month and take my money immediately, you suck! These people might make a good product ,but their service is terrible. forget the TV ads put some money in service