Doris C.
I ordered the Ultimate Spike Detox
I ordered the Ultimate Spike Detox. I received a bottle of 120 capsules as expected. What I did not expect is that more and more bottles arrived to the point where I have now 7 bottles at 120 capsules each. I do want to use the product, but it would be much easier financially if I would receive 1 bottle per month, especially since each bottle is $80.00!!! When I asked if I could return any bottle, I was told that there is no refund! That means that the Wellness Company has charged me $ 640.00 up front!!! Be careful when you order from that company!!!!!
Response from The Wellness CompanyJul 21, 2026
We’re sorry to hear about your experience and understand your concerns regarding the unexpected additional shipments and the impact this has had. We appreciate you sharing your feedback, as it helps us identify areas where we can improve our customer experience. We’d like to clarify that, before adding a product to the cart and again before completing checkout, customers are provided with the option to select either a one-time purchase or a subscription. We aim to make these choices clear so customers can select the option that best fits their needs. Thank you for bringing this matter to our attention. Best Regards, TWC Team