The Wellness CompanyReviews of twc.health

Hidden fees, I canceled order before it was shipped , i never filled out patient info. I was charged a processing fee of $50 . Stay away you can get same meds just cheaper shop around. I will join any class action law suit .

This site is legit. They do provide kits with prescription medications. After purchasing a kit, you do need to fill out a medical intake form which is sent to a doctor who will prescribe the medications for you. They also offer supplements and virtual care. Now for the bad... Their customer service could be improved. Sometimes, issues can be resolved quickly and sometimes it can take days. Definitely room for improvement there.

Subject: Join Class Action Lawsuit Against The Wellness Company & RSBN Message Body: If you have been a victim of deceptive practices by The Wellness Company or RSBN Broadcasting, please reach out to us. We are gathering complaints for a potential class action lawsuit to hold these companies accountable for their unfair practices. Please contact us at classactionlawsuittwcrsbngmail.com with your story, and let’s work together to seek justice. We are particularly focusing on issues related to fraudulent transactions, refusal to issue proper refunds, and misleading consumers. Let’s ensure these companies can’t continue to take advantage of hard-working people. Best regards, Wesley Walker

Dishonest Practices and Hidden Fees - Beware! I had an incredibly frustrating experience with The Wellness Company. I placed an order for their Medical Emergency Kit (Order #TWC#382573), but the entire process was filled with hidden fees and poor customer service. When I tried to cancel the order, they charged a $50 cancellation fee, which was never made clear upfront. Not only that, but after finally canceling the order, they issued a partial refund instead of the full amount, which was unacceptable. Communication was delayed and unprofessional. I was deeply disappointed with their lack of transparency and honesty. I expected better from a company that advertises itself as trustworthy. Based on my experience, I would not recommend doing business with them. It’s clear they prioritize profits over customer satisfaction. Avoid at all costs if you value clear communication and fair treatment. Very disappointing.

Sells fake meds. This co will steal your money and will not ship you meds. They also charge you $50 for refund on undelivered meds. Becareful you may die taking fake meds.

We had a frustrating experience with The Wellness Company. They didn’t process our order because a medical form wasn’t filled out, but they never reached out to inform us about it. When we realized this and asked to cancel our order, we requested a full refund. However, they claimed they couldn’t process my full refund due to a $50 processing fee. This is ridiculous, especially considering our order was never even processed! It is a big scam. We're very disappointed and would not recommend their products/services to anyone.

Got my products, but the labels faded completely within a few months. When I contacted them and sent them photos of the faded labels, they blamed me for the labels fading saying I had stored them improperly. The meds were stored with all of my other supplements in a cupboard... None of these other supplement labels have ever faded... All of my meds from the emergency kit are completely useless because I can't read the labels. Stay away from this company.

TWC has atrocious "support". Emails that you send with detailed issues or questions are often answered with form letter emails, or with dismissive responses. They absolutely don't answer the questions you ask, and don't help *at all* if you have an issue. This company is a complete scam.