The Wellness CompanyReviews of twc.health

Response from The Wellness CompanySep 16, 2025

Thank you for reaching out and sharing your concerns with us. We want to clarify that DROP is designed as a tool to support healthy weight management when used alongside healthy lifestyle changes, including proper diet and exercise. Additionally, we'd like to remind you that all subscriptions can be easily managed through your customer account. You have full access to adjust, pause, or modify your subscription settings at any time through your online account portal. If you need any assistance navigating your account or have questions about managing your subscription, please don't hesitate to reach out to us. Best Regards, TWC TEAM

Response from The Wellness CompanySep 16, 2025

Thank you for reaching out and sharing your experience with us. When you have a moment, could you please respond to our information request so that we can properly look into this matter? Thank you for your cooperation. Best regards, TWC Team

Response from The Wellness CompanySep 16, 2025

Thank you for reaching out and sharing your concerns with us. We are sorry your experience did not meet your expectations. We want to clarify that DROP is designed as a tool to support healthy weight management when used alongside healthy lifestyle changes, including proper diet and exercise,. Furthermore it is important to note that Drop has a progressive dosing schedule: Week 1–2: 10 drops per day Week 3–4: 20 drops per day Week 5 and onward: 30 drops per day. We understand this wasn't the experience you were hoping for, and we'd be grateful for the chance to discuss this situation with you personally. When you have a moment, could you please respond to our information request so that we can properly look into this matter? TWC Team

Response from The Wellness CompanySep 16, 2025

Thank you for reaching out and sharing your experience with us. When you have a moment, could you please respond to our information request so that we can properly look into this matter? Best Regards, TWC Team

Response from The Wellness CompanySep 16, 2025

Thank you for sharing your concerns with us. We are currently experiencing a higher volume of calls than usual, but we are committed to looking into this matter for you. When you have a moment, please respond to our information request so we can properly investigate and assist you. We appreciate your patience and understanding. Best Regards, TWC Team

Response from The Wellness CompanySep 16, 2025

Thank you for sharing your concerns with us. We are currently experiencing a higher volume of calls than usual, but we are committed to looking into this matter for you. When you have a moment, please respond to our information request so we can properly investigate and assist you. We appreciate your patience and understanding. Best Regards, TWC Team

Response from The Wellness CompanySep 16, 2025

Thank you for sharing your experience. Please know that we take your concerns seriously. We have gone ahead and sent a information request so that we may take a deeper look into this matter. When you have a moment please reply to that request with your email and order number. Thank you for your cooperation in this matter. Best regards, TWC Team

Response from The Wellness CompanySep 16, 2025

We hope this message finds you well. We appreciate the opportunity to address your concerns and provide clarity on the situation regarding your recent order with The Wellness Company (TWC). Our records show that your order was delivered on September 2, 2025 to the address you have provided on your medical intake form. We sincerely hope that this explanation provides clarity on the situation. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Thank you for your understanding and for giving us the opportunity to address this matter. Best Regards, TWC Team