TVGReviews of tvg.com

TVG refused to pay my winning bet claiming that after they accepted and confirmed my bet there was a problem with the host and the just refunded my bet one hour after the race was run and declared official. Do not bet with TVG or do so at your own peril

In my opinion tvg is one of the best betting sites to bet on Horse Racing never had a problem. I will recommend it to anybody who wants to bet Horse Racing online. I’ve been a customer for years not one problem.

It’s fun and a great app to use, but it’s impossible to get your money out. I’ve tried 5-6 times and the first day the app says the money has been transferred to your checking account, and 2 days later, the money is back on the app !

Can't log into my account on TVG app (android). Useless app to use when I need to, so why even bother anymore? I'll use my DRF app exclusively....at least I can log into that account!

TVG's new format is beyond horrible...you have this white background with numbers jumping all over the place, it looks like a darn spreadsheet...like what is wrong with you people? There's no color to offset anything, just this splurge whiteness with numbers all over the place, like why?????

I noticed most negative reviews blame Fanduel for ruining tvg. This may or may not be the case. Regardless, there is obviously a major problem with customer service. I love tvg and I never had any issues other than simple things like log in issues or location problems so these were fixed super easy. I saw their true colors when I had a question about my balance that I couldn't seem to get resolved. My chats with them would end abruptly with the agent getting annoyed when I expected more from them then a brush off. They would say case closed and close chat box. I received my answer by email, but it didn't even answer my question. I asked for more detail to help me understand. So they insulted my intelligence some more by sending me the exact answer again, word for word. I think the worst part of it is they are always eager to have feedback. We have all heard it, "Fanduel needs your feedback." Or " Are you enjoying tvg?" Well I finally agreed to give my opinion and when I tried to, about two sentences in, a message pops up and says my feedback is too long. Well, don't ask if you don't want to know. I should mention they have two great agents, the others should learn from. I give Dominique and Cassie an A plus, but you can not choose which one to speak with. So good luck!

I won $300. & $200 on the same day, the rule is 24hrs, when TVG had it only 30 minutes, that was on a Saturday, Sunday my money was not deposited into my account I waited till about 9:00 that nite in which the withdrawal was at 4:00 I tried to call no answer, just robot email in which never replied, so I contacted BBB, ONLY because I had a $10.00. Transaction over 7 months ago which they stated that I had owed, so ok, it took 3 days to correct this, so now you gonna get what you gave me, so today 1/26 I received a suspension notice from Danny stating that I must not be able to afford to play the races, they froze my money and my bet, he stated that I am on punishment for FREEDOM OF SPEECH, I told Bbb that I in fact needed my money and its mines, so I didnt keep up on my bank which I needed my money before a transaction came thru my account nor did I look till I stated that I needed my money because I am on fixed income, but I got money, I was pissed that no live agent wants to answer you. But when you owe them they disable your account. Danny is not a counselor nor can he tell me about my fiances, I am good, but evidently he is trying to get promoted. The letter was really deformation to me and I have escalated this issue, who is he to send me that terrible email. Now moving forward I am insulted and will escalate this matter.

Kids screaming in background. Couldn't even hear races Thought they were at track I don't think so. If you want live review it's not here. Kids screaming. I could not hear usa races Kids were screaming never heard that before couldn't hear a race tonight Taught me there not at track at home Not good. Very informative however. When you judge your betting they are in ln their living room from what I heard tonight. Very disappointing