TVGReviews of tvg.com

I've been a consistent client for years, but now that I need help because of a simple address change, all I get is gibberish. I've agreed with their requirements three times, but there has been no improvement. I have decided to move my money elsewhere to "Plutonium Investment" which provides a better passive income option and is also profit-oriented with their service.

Placed a "missing bet" for $50 across the board to win, place and show. Ticked total $150. The bet appeared in my "Bets" showing with a potential win of up to $1161. This bet then disappeared from the "Bets" after the race. The balance on the account was $306 prior to placing the missing bet. After the “missing bet” was submitted the balance was $156. About 10 minutes later, the "missing bet" ticket of $150 was placed back into the account and the balance went back to $306. The "missing bet" was a winning bet. Per the “active bets” the approximate payout would have been $1161 if the horse took first place of which it did in fact take first place. The winning bet disappeared and the original bet ticket of $150 was refunded to the account balance. Account holders son spoke with a rep. there twice about the situation and was told twice the key account manager would have to call him back regarding the situation. Account holders son was present and witnessed the race that resulted in the “missing bet”. The key account manager never called. The situation is very similar to a review left on Trustpilot left on June 6th 2023. TVG only has an average review of 2.6 stars out of 5 on TrustPilot. Bottom line is you can win a race with a big payout and you are taking the chance TVG will not honor the payout and instead simply reimburse your original bet ticket. Buyer beware!

I contact the bet +on July the 3rd letting them know my app wasn't working I unplugged my Samsung tv rebooted my internet when clicking on the app it was blank page bet + email me to let me know they receive the email on July the 3rd on July the 5th at 2:50 a.m. bet + email me and said turn the tv off hold the power button down for five to eight seconds I did everything necessary trying to uninstall and restall the app it would not allow me to do this that's when I realize bet+ only email me because my bill was due on July the 5th not one representative tried to resolve the issue I had to cancel the service it was about the 9.99 they didn't care if I could watch bet + or not very bad customer service and disrespectful to customer's 👎👎👎👎👎

Can't withdraw my winnings. Been trying since Saturday. I use a debit card for my bets. Supposed to be able to withdraw to my account. Very frustrating. I intend to call the Massachusetts attorney general office on Monday. Bettor beware

Bet a race, hit trifecta, waited 8 hrs to be paid, only to learn they had “technical difficulties” Didn’t pay out the trifecta I won, just refunded my wager Accepted my bet, but didn’t honor my win Avoid like herpes

TVG HAS GONE DOWN HILL ,,I CAN NOT EVEN CONTACT THEM, I HAVE LOST 300.00 ON MY ACCOUNT, I CAN NOT CONTACT THEM ONLINE OR CALL THEM, THEY USED TO BE A LEGIT ,,,NOT NOW , I WAS WITH THEM FOR 7 YEARS ,,,,I AM LOOKING TO SUE THEM,,,,WATCH OUT, THEY HAVE TURNED INTO FULL ON CRIMINALS ,THEY MUST HAVE BEEN BOUGHT OUT BY THE MOB,YOU CAN TALK TO THE BANK , WHY CANT YOU TALK TO TVG, NO CUSTOMER SEVICE , STAY AWAY,KEEP READING ,,,THESE GUYS ARE ON THEIR WAY OUT.I CANT EVEN GET MY MONEY BACK THAT I HAVE ON THE BOOKS,,,CANT EVEN REACH ANYONE,red flag big time, one week no luck. they suck,THEY WANT ME TO SEND MY LICENSE .MY BIRTH CERTIFICATE & MUCH MORE JUST TO GET A RESPONSE ,,, AND GET MY 127 .00 ON MY ACCOUNT,,,,,THEY WILL NOT CHANGE MY PASSWORD . THEY COULD MAKE IT MUCH EASIAER, THEY SEEM TO SUCK WITH YOU RATHER THEN DEAL WITH YOU,.I will not give up,,I will keep requesting a response for all the money i am owed ,,,best i can do for now,,,,,you need a customer sevice phone # ,,,THANKS

My experience was alright. They should improve their customer experience.

TVG is horrible. I can not withdraw the funds I have in my account. I can deposit money but I can not withdraw any money. This site has turned into a scam site. Please don't use this site.