TVGReviews of tvg.com

Biggest concern would be slow customer service response: email waits average 12+ hours. The chat is OK if you get the right person. Not friendly to older customers who prefer a live human to talk to. Suggest establishing a FanDuel sports betting account first as it seemed to make with deposits and withdrawals go a little faster.

I have tech. issue, so i sign in to (TVG/ Fanduel.com) support and I am 99+ inline for a coach. For over 20 minutes i am 99th or 99+ in line. the 99+ option Seems to suggest they would rather you give up or accidently refresh your browser so you would lose your place in line. How are you supposed to trust a company with this type of unthinking process. Can't get my issue fixed, Fanduel makes less money. 40 minutes still 99+....

I don not like that you take down the race from the menu before it is official. Leave it there with "off" instead you have to navigate down to the next race

No programs; no betting history

The person who referred me still hasn’t received their $25. Also, the signup process was a bit difficult. Now that I’m on, it’s fun.

Depositing money and placing bets was wonderful. Withdrawing money is a major hassle. Found out TVG is affiliated with FanDuel, which was the saddest part of my day and a definite deal breaker!

It was devastating during the derby that I could not place bets on certain races because the app kept failing. The biggest horse racing day of the year and I cannot place a bet. Plus, I did not feel that the "apology" was enough. If you spent X amount that day and clearly have demonstrated you were continuing to bet, there should have been a $ amount in your account that cannot be withdrawn, it must be bet on horses. Instead it was the money back special which was the same on derby day but not all races were able to bet on because of the failure.

Looks good but slows speed loading in Germany..