TVGWatch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Todd.W
The withdrawals should be equally as timely like the time it takes to deposit money. There should be a search box to get to the greyhounds, if they don't automatically pop-up, I cannot bet the greyhounds, and there not in the regular list of races.
Dissatisfied C.
I tried to take full advantage of TVG’s $250(50%) bonus offer and deposit $500 but I was not permitted to do so using TVG’s preferred method of deposit which is echeck. I was limited to $200. This is deceptive advertising and i am very disappointed in your company. I will likely cancel my account. I will also discourage my friends and family from using your services.
Response from TVGJul 22, 2021
Sorry to hear you ran into an issue getting your full signup bonus. eCheck is a preferred method because it has no fees associated for customers, and we find it to be easier for customers to use overall. Because there are protections in place on eCheck for first time accounts without any history with us, we waive any TVG Fees on other funding methods for the first deposit made on an account so you should have been able to use any of the other methods without issues. If you have any trouble we suggest reaching out to our customer service and they absolutely should be able to assist you. If you need please reach out to customer service at the golden 'message us' button in the top right of our support site https://support.tvg.com/
customer
I love this site.
jake S.
Put money in account went back to log in and Apperently they drained all the money for a inactivity...wont ever bet with them again...also trying to get money back from them was a huge pain...would not recommend
Response from TVGJun 30, 2021
Thanks for the review Jake, Unfortunately we are unable to hold onto your funds indefinitely, so we do start charging $2 inactivity fees each month after 6 months of non use. You can avoid these fees by withdrawing your funds when taking a break, or placing at least one wager (for as little as 10¢) every 6 months. This is listed in our terms and conditions, but I apologize for any confusion. I have a representative from our customer operations team reaching out to see what we can do to assist you with this and withdrawal issue. Thank you.
Actionaer
Looks good but slows speed loading in Germany..
Adrian A.
They continues to not lay me on certian box bets and the pick theee only hot paid 1/3 partial odds I cancel one bet cause I had a 10 bet strip away that was for a superfecta 10 dollar 2346
Response from TVGJun 6, 2021
Adrian, We're sorry to hear there was some confusion in your activity on your account. I do see it looks like there was a scheduled callback and we were able to speak with you and clear things up in regards to your wager history and payouts. If you have any further issues please feel free to reach out to us and we will assist as best we can. Thanks for your time -TVG
Thomas Burdette S.
Perloff had no idea GP was installing tapeta course. Tell him to read any basic Horse racing site for last 2 weeks...DRF, Bloodhorse, etc....also: Rich had no idea jockeys changed on races at Parx today. Have him get a fax from parx on any updates.
Response from TVGJun 3, 2021
Thanks for reaching out, Your comments and questions regarding the broadcast have been forwarded to the show. If in the future you would like to contact the broadcast directly, you may do so by sending your comments to [email protected]. Due to the high volume of emails received at [email protected], not all comments and questions can be addressed on the air.
Lawrence P.
no phone support ............ stinks
Response from TVGMay 25, 2021
Thanks for reaching out Lawrence, Due to the pandemic our main call center is closed, but we still have representatives working from home that can give you a call if you need assistance. Please go to Support.TVG.com and click 'Message Us' at the top of the page to reach a rep and request a call back. I apologize for the inconvenience.
