customer
Awesome place to win money
Awesome place to win money

Watch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Awesome place to win money
customer
Honors all promotions and worked with me until I could get all funds deposited
Olivia Emer B.
went a good customer service
JOE O.
It's a blast so easy to use ,can't believe it took me this long to start using better than the track
Maurice P.
I look at all these reviews the bottom line TVG sucks I've been a loyal customer for 11 years. It's getting worse every year 1. Why in hell would you hire people whom no nothing about the sport 2. Stop with the covid-19 bullshi!!! and answer the phones I totally agree with the gentleman that left a commit about coustomer service 3. Whom ever doses the handicapping for TVG sucks something horrible stop giving shi!! horses garbage and last but not least the dam sport of horse racing has went to shi!!! and the thing is the cheating at all the tracks across the nation is unbelievable and until serious horse player's like myself stop playing the ponies for at least 3 months it will never change never!!! Like at Parx 9th race there's no way that 99-1 shot should have one the race the dam track screwed everyone with that one big time o and wait jockey's not riding there mounts completely holding back not letting the animal run it's sickening TVG sucks it's really sad what's happening to Thoroughbred horse racing in North America last one Mon-Tuesdays are the most shi!!! days Charlestown-Mountaineer- and all the other horrible tracks ridiculous do your self a favor leave TVG open a direct account with the track you like playing TVG sucks😜🤣👎
Response from TVGSep 27, 2021
Hi Maurice, Sorry about not having live phone lines, but it's a necessary measure as our workforce is working from home at this time. If you email us or chat in as is normal at this time we can always set up a scheduled callback time if you need to resolve an issue where we call you back at a scheduled time. Below is the support article URL for contacting support where they can work on answering your questions and concerns. https://support.tvg.com/hc/en-us/articles/360005946853-Contact-Support
Melvin L.
Site takes a little getting used to. Would be nice if there was a tutorial explaining all the features and how to use them.
Response from TVGSep 9, 2021
Hi Melvin! Please check out our help center at support.tvg.com. There we have many detailed but simple articles explaining how to use every aspect of our service. You can also chat with a representative there if you need help with your account or have any other questions. We're always happy to help! Thank you, Deborah
JB
Staff was very helpful in helping to set up my account.
doug T.
STOP USING COVID F*K*G 19 FOR POOR CUSTOMER SUPPORT !!! ANSWER YOUR F*K**G PHONES!! THE PEOPLE YOU HAVE ON YOUR CHAT CAN'T FRIGGIN ADD!!! Doug t
Response from TVGSep 5, 2021
Hi Doug, Sorry to hear you are having some trouble with our service. We definitely want to help you out here, but while we don't have an inbound phone number to call at this time, you absolutely are able to request a call back through email or chat with a valid phone number, for any issues regarding your account. We reach out to folks that request a callback as soon as possible once you set that up with a valid phone number.