TVG Reviews | Read Customer Reviews of tvg.com

TVG Reviews | Read Customer Reviews of tvg.com

TVG reviews

522 approved reviews, newest moderated first

john
May 7, 2021
Everything went well
Everything went well. I set up my account, made my bets, won my money the withdrawal add back into my debit card account. Everything went smoothly and professional.
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customer
May 7, 2021
It was first time with watching horse racing
It was first time with watching horse racing and betting as well was able to keep it cheap and not get overwhelmed with all of the information which has made it a fun experience.
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Derby W.
May 7, 2021
Ease of use
Very easy to use however still don’t understand the various balances that are different
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Herb
May 6, 2021
Easy like Sunday morning
My first time using your service was for the Kentucky Derby. It is a flawless system from start to finish. I love the fact that you can monitor tracks around the world from dogs to thoroughbreds. I bet on some of the suggested favorites with some good results. I look forward to using your service again. Thanks, Herb
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Kim
May 5, 2021
Having fun with TVG
I am enjoying TVG I'm able to place bets everywhere from the comfort of my home ☺️
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Kackiecnnm
May 1, 2021
Used to be good; Now poor!
Experiencd many issues trying to sign on to my account. Email and chat support trying to reset were worthless. Spent about 1.5 hours troubleshooting. Also my balance was reported as zero in one place and $1.50 in another. No longer can you view live streaming of races at website. No phone tech support. They use Covid as an excuse. I strongly recommend XpressBet instead. They have really improved in recent years and now have a very comprehensive and user friendly website.
Response from TVGMay 5, 2021
Thank you for your review. I'm sorry to hear that you have had trouble with our service, we would love to assist you with your technical and balance issues, but we've attempted to contact you and have not gotten a response. I assure you we do have live streaming of nearly all races available online, and customer service reps available 7 days a week. Please email us at [email protected] and we would be happy to have a representative call you to offer troubleshooting assistance. Thank you, Deborah
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Perry T.
May 1, 2021
Results from races
Why, why did you change the results at bottom of screen. No reason that it cannot be added back. PLEASE!
Response from TVGMay 1, 2021
Thanks for the input on the recent change to the broadcast format. We take these comments seriously and I have forwarded your feedback to the broadcast team. Thanks for your time
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Linda H.
Apr 30, 2021
UNHAPPY WITH RESULT SCROLL
UNHAPPY WITH RESULT SCROLL. If you care, change it back NOW. If you don't Good bye.
Response from TVGApr 30, 2021
Thank you for your review, I apologize that you are unhappy with the recent change to the broadcast format. I assure you we do take these comments seriously and I have forwarded your feedback to the broadcast team. Thank you, Deborah
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