Customer
No programs or betting history
No programs; no betting history

Watch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Customer
No programs; no betting history
customer
Tried to take advantage of the $200 risk free bet. I might have not added the code correctly when signing up-not sure on that but the customer service received after attempting to reach out has been pretty bad. Took 7 days to get a response, and response was just a link to another survey.
Response from TVGSep 12, 2022
Cory, Unsure what happened exactly during your contact, but it shouldn't take anyone 7 days to get a response from any company’s customer service team, including us. TVG has support staff standing by 7 days a week during normal business hours. Gladly though, after you reached out our customer service team was able to credit your account for the signup promo that was not showing on it. If you have any questions, please feel free to reach out again, our teams are waiting by to help make things right. Thanks for your response. -TVG
Remo from C.
Poor instructions for first time users with respect to promotion. I signed up for the free $200 first bet and ended up with a $200 play thru bonus. Not what I expected and was unable to withdraw my $200. I am not new to betting sites either. New users should use caution.
Response from TVGSep 8, 2022
Remo From CT, Apologies that the instructions to our signup offer did not seem clear enough. We work at communicating as effectively as possible and we are sorry this failed you, but I'm glad to see our customer service team was able to credit your account and override the system when you contacted them about your wager not being counted for the signup offer. If you have any questions, please feel free to reach out again, our teams are waiting by to help make things right. Thanks for your time! -TVG
Davis B.
Great app with great tracks
Tony B.
Not happy with Fanduel changing format...races are posting when they start showing the race... too late to bet...watched Saratoga all day betting every 24 min...oh well your loss I'd be betting more often... my loss because Saratoga is done tomorrow...guess I'm done... watched it on FS2
Response from TVGSep 5, 2022
Thanks for reaching out, Your comments and questions regarding the broadcast have been forwarded to the show. If in the future you would like to contact the broadcast directly, you may do so by sending your comments to [email protected]. Due to the high volume of emails received at [email protected], not all comments and questions can be addressed directly.
Jeff B.
I used to be a huge TVG fan until they hooked up with Fan Duel. Now the broadcast is nearly 1/2 covered up with fan duel sports betting lines all the time. It is annoying to those of us who like to watch horse racing. I am done with them
Response from TVGSep 4, 2022
Thanks for reaching out, Your comments and questions regarding the broadcast have been forwarded to the show. If in the future you would like to contact the broadcast directly, you may do so by sending your comments to [email protected]. Due to the high volume of emails received at [email protected], not all comments and questions can be addressed directly.
Tim D.
Analysis of human trafficking in China who is with TVG for over 20 years since FanDuel took over it sucks. It seems that FanDuel doesn't care about the horse people. I will never use TVG, again your customer service is so bad I can't even explain it.
Response from TVGSep 5, 2022
Thanks for reaching out, Your comments and questions regarding the broadcast have been forwarded to the show. If in the future you would like to contact the broadcast directly, you may do so by sending your comments to [email protected]. Due to the high volume of emails received at [email protected], not all comments and questions can be addressed directly.
Tom I.
Things have changed at TVG for sure, The "Fan" experience is a total Train Wreck with their system Timing out all the time, having to re login every 20 minutes..... and yes they have their stock answer to clear your browser, but that does not work, and streaming... forget about it. I have DTV, but I am ditching them for Twin Spires, they don't go down, beautiful streaming.
Response from TVGSep 1, 2022
Tom, Sorry you are having issues with logging in on your account and our streaming services. We don't like hearing about our customers running into issue so we would like to assist. It looks like you had contacted our customer service team, but the chat disconnected at some point, and so we have reached out to you over the phone as well now, but were unable to leave a voicemail when the line was not picked up. If you do want to get some troubleshooting support other than the basics of clearing your browser cache and cookies, please reach back out to us so we can assist further.