TVGWatch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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unhappy P.
I would advise bettors to steer clear of this outfit/website. The irregularities associated with the website will cost you money and the “Customer Service” response is literally non existent. I made another attempt to resolve an issue and you can’t get a human being. Bettor beware and I would recommend that you avoid doing business with TVG/Betfair.
A.O.
So totally frustrating that the race wouldn't load. Two different tracks two bets never saw the race
RideordieDolfan
The over all site is good. Except for this n it still hurts I've been a patron of racing for over 50yrs. When ever I bet a trifecta ahead of time n one of the horses was scratched it would drop to an exacta, if two horses were scratched it becomes a win ticket. To handicappe, deposit, make the wager all to get your bet back, Thats one thing preventing me from bragging to my pack of degenerates at the casino every Mon n Wed lunchings. I hear them complaining about their at home problems with their current pick center n viewing choices,. N none of their issues would be an issue on your site. But I know if I bragged about your site n the oldies group from NY ever experienced what I'm talking about I would not get any invites to their monthly card game n that is my monthly payday their. Ok then, one more thing, date of experience below I would have to go through all my picks to find But it was in the last week, n my only refund on a trifecta bet.
edward B.
I have tech. issue, so i sign in to (TVG/ Fanduel.com) support and I am 99+ inline for a coach. For over 20 minutes i am 99th or 99+ in line. the 99+ option Seems to suggest they would rather you give up or accidently refresh your browser so you would lose your place in line. How are you supposed to trust a company with this type of unthinking process. Can't get my issue fixed, Fanduel makes less money. 40 minutes still 99+....
Hates F.
Every time someone complains about fanduel, fa duel responds with a statement of how great they are. They aren’t great. First, TVG takes over hgtv and installs their talentless talking heads that talk more about where they’re going drinking or eating instead of anything meaningful. Then, fanduel makes it worse by not showing positions during the race. Instead they show all this garbage about other sports I could care less about. I’ll start watching TwinSpires online.
Buzz
I don not like that you take down the race from the menu before it is official. Leave it there with "off" instead you have to navigate down to the next race
Heather W.
Was having a great time- until they locked my account without warning claiming I hadn’t paid my deposit. It’s been well over a week, I’ve been wagering all week (and was positive from where I began). So not only have I lost my initial deposit, but also the winnings. Customer service requested photographs of my debit card and full account review of my personal bank account. When provided with only the relevant transaction, claimed it “wasn’t enough information”. Horrible customer service. Lost initial deposit AND winnings because I refuse to share my entire week’s worth of spending history and my full debit card. Would not recommend.
Response from TVGNov 8, 2022
Hi Heather, Hey glad you were enjoying yourself and sorry to hear you are having an issue. If you loaded your account with the e-Check deposit option, it’s important to remember this works just like writing a physical paper check. If the bank tells TVG the funds were not available, then the account is disabled to stop any further play on it. In these instances, to allow a customer to continue using e-Check we require a customer provide proof of funding availability. If you are unable to provide that don’t worry, there are loads of other ways to fund your account. For a full list of deposit options please see our support article at the website below. For any other issues please reach out and we will do our best to help. https://support.tvg.com/s/articles/Deposit-Options
James M.
Fan duel has ruined TVG. I don’t want a banner of NFL games running across the bottom of my TV screen. I watch TVG for horse racing not on NFL games.
Response from TVGNov 8, 2022
James, Here is some information regarding the change to FanDuel TV. What’s changing? • Wagering via the TVG app and TVG.com does not change in any way, customers do not need to do anything with their TVG wagering account • TVG Network will become FanDuel TV, TVG2 will become FanDuel Racing, Watch TVG will becoming FanDuel+ • You will find everything in the same place as before, the location of the Network on your TV is not changing • While the network plans to add some sports programming in the early morning, horse racing coverage from noon ET till midnight will remain unchanged • The same talent will be presenting racing on the network; Todd, Christina, Simon, Britney, Mike, Gabby, Scott, etc. will continue to lead the coverage on the Network FanDuel is one of the most recognizable brands in sports, the rebrand from TVG to FDTV will bring greater brand recognition and new customers to horse racing. We have an ongoing commitment to grow the audience for horse racing and the sport is integral to our business in the US and globally. FanDuel will continue its sponsorship of marquee racing events under the FanDuel brand (e.g., Breeders Cup) as well as its support for Thoroughbred Aftercare and for the Permanently Disabled Jockeys Fund. If you have any additional questions, please let me know. Sincerely, TVG
