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TuttioSport (tuttiosport.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
tuttiosport.com
Website
tuttiosport.com
Category
Bicycles
Listed on Five Star Index
2026
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The company replied to 98% of reviews.
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Most recent review: October 2026.
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So good we bought another one!
After how much our son loved his Glacier Blue Soleil01, we ended up buying another one for his younger brother and then our neighbor bought one too! These bikes have basically turned into a whole little neighborhood obsession.
The moment the boys get home, they jump out of the car, run to the garage, and take off riding. They even named their own little bike gang 😂 Watching them play outside, laugh, and ride together instead of staring at screens for hours has been such a gift.
The bikes are sturdy, smooth, and easy for kids to control, which gives them confidence and keeps the fun going. It’s rare to find something that gets kids this excited every single day, but TuttiSport nailed it.
Highly recommend!! Clearly we’re not the only ones who think so!
Response from TuttioSportDec 15, 2025
Thank you so much for sharing this, it genuinely means a lot to us. Hearing that the bikes have brought your kids (and even the neighborhood) together, getting them outside, riding, and having fun instead of being on screens is exactly why we build them. We’re thrilled that both your sons are enjoying their Soleil01s and that the Glacier Blue has become such a hit. Knowing the bikes feel sturdy, smooth, and confidence-building for young riders is especially rewarding to hear. Thank you for trusting Tuttio and for recommending us to others. Moments like these are what make our work worthwhile. Enjoy every ride and every laugh, we’re honored to be part of those memories.
KE
Keith
Outstanding Product And Customer Service
I purchased the Tuttio Soleil01 GB (Glacier Blue) for my son’s birthday and couldn’t be happier with both the product and customer service. The product arrived earlier than expected and was packaged extremely well to ensure no damage as well as ease of unboxing. A few portions of the assembly were a bit challenging but I was able to work through them fairly quickly. I am closing in on 1 month with the Soleil01 GB and every time I ride it or even look at it I am consistently impressed with the product’s quality, both the materials and craftsmanship. The materials are all of the highest quality including frame, wheels, tires, chain, brakes, suspension, seat, and battery. Especially the suspension which is very high quality (front and rear), I find myself bracing for impact going off a curb or similar sized bump only to realize how amazing it dampens them. The bike is powerful, agile, and an absolute joy to ride. The bike also benefits from clever engineering and craftsmanship. An example is the battery fits perfectly, no slack, has a handle on top for ease of use, you can literally just feel the quality of the components. Just the way the battery lid fastens into place, the way it can be further tightened, installation and removal of the seat, etc. The tires have outstanding traction, look fantastic (very aggressive), and are of high quality as are the wheels. The whole bike is a sight to behold, my son and I will sometimes take a trip into the garage just to admire it!
Then there is the customer service which is equally if not more impressive. I had the pleasure working with Herry who was consistently prompt and thorough with his responses. Herry exceeded my expectations in every way including: assisting with product selection, ensuring shipping was expedited so the bike would be delivered in time for my son’s birthday, and guidance with assembly and product care. Herry is an absolute pleasure to work with and I highly recommend him for all of your Tuttio support needs.
Overall, I highly recommend Tuttio for their high quality products, innovative and thoughtful engineering, stellar craftsmanship, and exceptional customer service.
Response from TuttioSportDec 15, 2025
Thank you for taking the time to share such a detailed and thoughtful review. We’re truly honored by your words. We’re delighted to hear that the Soleil01 GB exceeded your expectations in terms of build quality, engineering, and ride experience. Knowing that the bike brings you and your son joy not only while riding, but even when simply admiring it, means a great deal to us. We’re equally grateful for your recognition of our customer service. Herry will be especially happy to hear your feedback. Ensuring timely delivery for special moments, such as birthdays, and providing clear guidance throughout the process is something we take very seriously. We're glad that support made a positive difference for you. Thank you again for your trust and recommendation. We’re proud to be part of your family’s experience and look forward to supporting many great rides ahead.
JB
Jeannette B.
I just want to say that the customer service has been amazing!! …
I just want to say that the customer service has been above exceptional! I have ordered two of these for Christmas! The 2nd one is still being shipped as I ordered it after the 1st one and with delivery being delayed due to FedEx and the high demand, Henry at Tuttio has been extremely responsive to my inquiries. Thank you Henry!!
Response from TuttioSportDec 12, 2025
Thank you for sharing your experience! We’re thrilled to hear that Henry and our customer service team were able to provide prompt and helpful support, especially during the busy holiday season. We hope both bikes bring lots of joy and fun rides this Christmas, we really appreciate your trust in Tuttio!
MF
Miranda F.
Great customer service
My son loves his Tuttio so I’m happy you offer great customer service and support to make my life easier. Thank you!
Response from TuttioSportDec 12, 2025
Thank you for sharing! We’re thrilled to hear your son is loving his Tuttio, and we’re glad our customer service could make the experience even better. We appreciate your support and hope you both continue enjoying every ride!
CO
Consumer
Very well
Well, it's a great bike.
The performance is top-notch and the price is perfect for getting started without breaking the bank.
The main drawback of the bike is the battery life; once the bike is derestricted, it drains in less than an hour.
For modifications, I advise to install a Surron throttle grip because the original one had too long a travel.
Response from TuttioSportDec 10, 2025
Thank you for the thoughtful feedback. We’re glad to hear the performance and value of the Soleil01 are meeting your expectations. We appreciate you taking the time to share your experience and for helping the community get the most out of their bikes.
TH
TH
Great customer service that went above…
Great customer service that went above and beyond!
Response from TuttioSportDec 9, 2025
Thank you so much for your kind words! We’re glad to hear our team was able to go above and beyond for you. If you ever need anything, we’re always here to help.
NA
Natalia
Amazing Customer Service! Tuttio truly cares about their customers!
My son loved his Soleil bike so much he used it everyday over the summer. As an active boy trying to do tricks he did some damage to the bike. I reached out to Tuttio for help on trouble shooting the issues. They replied right away and even sent videos to help me figure out the problem. Finally we figured out it was the throttle and they offered to send the part for free just had to pay shipping! I couldn’t be anymore satisfied and pleased with the customer service!
Response from TuttioSportDec 9, 2025
Thank you for sharing this wonderful experience. We’re glad to hear your son enjoyed his Soleil all summer long, and we’re even happier that our team could help you troubleshoot the issue quickly. It’s great that the throttle replacement resolved everything. We truly appreciate your kind words, and we’re always here to support you whenever you need us. Enjoy the rides ahead!
JM
James M.
Very helpful
Very helpful. Would recommend to all my friends
Response from TuttioSportDec 8, 2025
Thank you! We’re glad you found our team helpful and appreciate you recommending us to your friends!