Sarah F.
The bike is still in the box for…
The bike is still in the box for Christmas but working with the customer service has been easy and fast! They made sure I was getting the best price possible during their sales and updated me on my shipment when FedEx was behind and didn’t do updates. It’s nice to know if there are any issues they help you resolve them quickly.
Response from TuttioSportDec 17, 2025
Thank you for the kind feedback. We’re happy to hear our customer service team made the process smooth and kept you informed, especially with the FedEx delays. It’s important to us that you feel supported and confident even before the bike is unboxed. We hope Christmas morning is extra special, and we’re always here if you need anything once it’s time to set it up and ride.




