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TuttioSport (tuttiosport.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
tuttiosport.com
Website
tuttiosport.com
Category
Bicycles
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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After months of my son asking for a Tuttio, we finally looked into a purchase. We bought 2 from the 2nd hand bike section. One bike was already put together and in pristine condition. The 2nd bike was still in the box. There were a couple scratches and a cracked display. Tuttio sent a replacement display. They were easy to work. Would highly recommend purchasing.
Response from TuttioSportApr 1, 2026
Thank you very much for your support and for sharing your experience with us.
We’re delighted to hear that you and your son are enjoying your Tuttio bikes, and that our team was able to assist you promptly with the replacement display. It’s great to know the overall experience met your expectations.
Your recommendation means a lot to us. Providing enjoyable and reliable riding experiences is always our goal.
Wishing you and your son many happy and safe rides ahead!
PB
Pebbles B.
AWESOME Customer Service!!!
UPDATE 3/31/36
So, life threw a wrench into my plans and getting an ebike suddenly isn't in the cards for me (for now), so almost immediately after placing my order, I reached out to Tuttio support to cancel it.
Not only did the company cancel my order and start the refund process, but Miro (my customer service rep) was SUPER quick to communicate with me.
It's a bummer, because I really did want the Adria26 since most of the reviews I've seen were overall positive on the 52V 25Ah version's power and range.
If you need to find YouTube reviews, CitizenCycle has a great one, and Humming Bird Mine has a great all throttle range test review.
Despite the fact I couldn't pull the trigger this time, the company still gets 5 stars from me for their outstanding customer service and response time.
3/26/26
This is a purchasing review, specifically my customer service experience after buying my Adria26 6000w ebike. Immediately after purchasing my ebike, I was suddenly torn on the color. I chose the orange version, but thought that maybe the black version might look better and suit my aesthetic more. So I emailed Tuttio and asked if I could change my order before shipping since the two color options were the same price.
Miro was the agent who quickly got back to me and made sure that I got what I wanted. In the end, I chose to stick to the orange version, mainly because I'll be doing a lot of evening riding, and anything to make me more visible to cars and trucks on the road is the smartest thing to do. Plus, the orange will add some personality to my bike!
This is the final email she sent in our convo:
"Hi there,
No worries at all — seriously! I completely understand how these decisions can feel when you're excited about something. Your feelings are totally normal.
Sticking with your original choice is a great call — I'm confident you made a great decision. The orange dual motor is a sharp looking bike, and I have no doubt you're going to love it 😊
Please don't apologize at all. We're just glad we could help, and we're excited for you to get your bike!
Wishing you all the best, and feel free to reach out anytime if you need anything.
Best regards,
Miro"
I just want to say that I'm so glad I was paired with such a quick responding, patient, and understanding customer service representative. I emailed her a handful of times and she always got back to me to make sure I was taken care of.
So, Miro, thank you for being awesome at your job, and bosses, give her a bonus!
Once I actually get my Adria26 and ride it for around a month, I'll make another review about the bike itself. I'll cover the look, build quality, ride quality, speed, and range.
Response from TuttioSportApr 1, 2026
Thank you very much for taking the time to share such a detailed review of your purchasing experience.
We’re truly glad to hear that you’re happy with your Adria26 and that our team was able to support you in making the right choice. Your kind words about Miro mean a lot—she will be very encouraged to know her responsiveness and care made a positive difference.
Providing timely, patient, and helpful service is what we always strive for, and it’s wonderful to know this was reflected in your experience.
We also appreciate your thoughtful decision regarding the orange color, both for safety and personality, it sounds like a great choice.
We look forward to hearing your feedback after you’ve had some time to ride your bike. Wishing you many enjoyable and safe rides ahead!
CH
Chase
Bought my 12 year old son a Soleil 01…
Bought my 12 year old son a Soleil 01 for Christmas to ride with me and he’s absolutely loved it. Also very fun to ride myself as pit pike. Plenty of power and spice.
Response from TuttioSportApr 1, 2026
Thank you very much for sharing your experience with us.
We’re truly glad to hear that your son is enjoying the Soleil 01, and that you’re having fun riding it as well. Bringing joy and convenience to our customers is exactly what we strive for, so your feedback means a lot to us.
We sincerely hope you and your son continue to enjoy many great rides together.
SB
Suganthi B.
Worst Customer Support Ever
I’m extremely disappointed with Tuttio. My son’s bike is less than four months old, and the handlebar started rattling causing a significant safety issue. The middle
screw is completely broken and refuses to budge. Despite multiple requests, Tuttio refused to take responsibility and simply told me to go to a third party for repairs. This is unacceptable for a product this new. I expected better quality and customer service. I would not recommend Tuttio based on this experience.
Response from TuttioSportMar 30, 2026
Hi Suganthi,
Thank you for sharing your feedback. I’m sorry to hear about the issue with the handlebar—this is certainly not the experience we want for you and your son.
Our support team has already reached out to you and is actively working to provide a suitable solution. We truly appreciate your patience and the opportunity to make this right.
If there is anything further you would like to share, please feel free to let us know.
JB
jerry B.
The ordering process
The ordering process, customer support communication, and shipping.
CM
Carmen M.
I am surprised at the level of customer…
I am surprised at the level of customer service I received. They were very gracious at corrected my mistake and resent the brakes I ordered with no cost to me! Thanks to the Tuttio Team!!
Response from TuttioSportMar 27, 2026
We’re very happy to hear that your issue was resolved smoothly and that you had a positive experience with our team.
Thank you for your kind words and for recognizing our service, it truly means a lot to us.
We hope you continue to enjoy your riding experience, and if you ever need any assistance, please feel free to reach out.
AD
Adrian
Great customer service!
I would like to commend the Tuttio team for their responsiveness and flexibility. They were very helpful in placing my order and clarifying any questions I had.
You can count on their support and prompt communication.
I'm currently waiting for my Tuttio Sole1 SE vehicle.
Greetings from Poland :)
Response from TuttioSportMar 27, 2026
Thank you very much for your kind feedback and for recognizing our Tuttio service, it truly means a lot to us.
We’re glad to hear that our team was able to assist you smoothly with your order and provide clear communication.
We hope you’ll love your Soleil01 SE once it arrives and enjoy a great riding experience!
Warm greetings to you in Poland, and if you need any assistance, please feel free to reach out anytime.
JP
Jennifer P.
I purchased this electric dirt bike for…
I purchased this electric dirt bike for my son and we could not be happier. He enjoys it so much and we appreciate how well made it is.
Response from TuttioSportMar 27, 2026
Thank you very much for your kind feedback and support, it truly means a lot to us.
We’re delighted to hear that your son is enjoying the bike and that you’re happy with its quality. We will continue working hard to provide great products and service.
Wishing your son many more fun and safe rides ahead!
Warm regards,