JO
Company that stands by its products!
I am writing to express my appreciation for the excellent support I received regarding my son’s ICT bike. Although the bike stopped working six months after purchase, your team responded promptly to my initial email. After sending multiple replacement parts over the course of a two months—essentially rebuilding the bike—it is now fully operational again. I am very grateful for your team's dedication and for sticking with us throughout the entire process. Thank you for the fantastic support!
Response from TuttioSportJul 4, 2026
We’re very happy to hear that your son’s ICT bike is now fully operational again and that our customer service team was able to support you throughout the process. We truly appreciate your patience and your recognition of our team’s dedication. Thank you very much for taking the time to share your experience, it is very encouraging for our team and motivates us to continue improving our service and support. If you ever need any further assistance, please feel free to contact us at any time. We hope your son continues to enjoy many great rides!




