TURBROFrom keeping your home or business warm in the winter and cool in the summer, to maintaining a healthy indoor environment full of clean air, TURBRO is like your personal butler, is building a healthy HVAC system. Currently, our product line includes HV...
TURBRO (turbro.com) has 536 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
536 approved reviews, newest moderated first
Heidi B.
I contacted Turbro about a heater that I had and needed a part It was no longer under warranty but they still went out of there way to help they ordered the part and gave me a price and it was fine and later contacted me again saying they can get it to me cheaper and gave me a credit for the difference Yuri was my contact person and he was just great
Jordan G.
I purchased EF26-LG for our mantel that we struggled to find an insert for. We were worried this wouldn't get job done. But, it did just that and more. Heats up our living room and part of the house which I'm very pleased with and the flame effects are great. I would highly recommend this product to anyone and I'm sure I will be buying again as I have had an awesome experience with the product and their customer service is top-notch. I spoke with Marcia specifically and she has been great. 10/10!
Jenn C.
This is a great product. It’s adorable though smaller than you think. The fire effect is the best I’ve seen. And it heats well. It is kind of loud on high but what heater isn’t. Customer service is top notch. The heater I received was damaged as it had been obviously dropped during shipping. Customer service immediately replaced the unit at no charge or inconvenience to me. I would rate TURBRO CS a ten if I could!
Dan P.
I lost my remote controller for my electric fireplace from Turbro. I emailed customer support I got a response in minutes. A replacement was send to me and a follow-up after that.
Cynthia B.
Our TURBRO heater was deliberately as expected, but missing two legs. The company was helpful and efficient in replacing them and the heater is up and running. Great service! Good product@
Keri B.
Bought a fire place heater and used it one season. Got it out for cold snap and it did not work! The customer service was excellent a email amd a few pictures to show what the issue was. MARCIA the cs rep that assisted had a brand new unit on the way to me in no time I am beyond happy that I can continue to enjoy this fireplace heater
Diane H.
This fireplace is great. It looks realistic and produces good heat. I read about many and decided on this one and so glad I did. It came well packaged and installation instructions made it very easy. You won't be disappointed with this fireplace.
Mike
Incredible customer service from Marcia at Turbro, best experience and would highly recommend this company to friends and family.