TURBROFrom keeping your home or business warm in the winter and cool in the summer, to maintaining a healthy indoor environment full of clean air, TURBRO is like your personal butler, is building a healthy HVAC system. Currently, our product line includes HV...
TURBRO (turbro.com) has 536 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
536 approved reviews, newest moderated first
Cliff N.
I purchased a pond heater from Turbro, which unfortunately had a defective GFCI plug. However, Turbro customer service was very easy to work with, providing timely emails and offering useful solutions such as a free replacement switch to cannibalize. Ultimately, Turbro processed a refund as I didn't feel comfortable doing any rewiring. Britany from customer service did a great job.
Gregg S.
I had received the wrong remote in the box with my fireplace log heater. I wrote an email and heard back from them the next day. A replacement was sent and it arrived quickly. The customer service was amazing and I love my heater too! Thank you for being so prompt in acting on this situation.
Bebee
Going into our third year with Turbro electric log set, and remote stopped working. Response from company and replacement remote was smooth and very quick. We love this log set, use it everyday and keeps use of HVAC system minimal.
Konrad
The support specialist Lyvia was so helpful in resolving a few issues that I experienced. Even though these issues were no fault of the companies they took the utmost professional care in helping me resolve my problem.
AK
Humidifier: very good support, had some startup hiccups but Promptly resolved. Works well, Good design, flexible options, throws a killer bunch of mist 4 ft into air.
David G.
Turbro Mini Split. Great price. Well built unit and was easy to install. Template for indoor unit installation was great! I had an installation question and customer service was fast and on point.
Rose
We were missing the remote for our fireplace unit and it was solved very quickly with Lyvia's help. There was great communication as we went through the process and appreciate the resolution taking place in a short time frame.
James F.
I bought a TS20 unit last year and was very pleased with it. We have a large living room with poor HVAC and the unit helped warm the room, both in temperature and in spirit. Unfortunately, the unit stopped heating when we unpacked it this year. I reached out to TURBRO's customer service and had an excellent experience with Lyvia, and ultimately a new unit was sent to us free of charge. My only complaint would be that they should have modular parts to replace issues occur, but that might just be a liability thing. Overall I am very satisfied with the support and consider TURBRO to be an excellent company to work with.