TURBROReviews of turbro.com

Just the right product for my needs. Shipped timely and received before I expected. I even had an incorrect shipping address on the order that was about to ship to an empty address out of state. I texted and they took care of getting that corrected without missing a beat. Extremely pleased with their customer service

They have the best customer service I have ever experienced. This company stands behind their products.

The staff at TURBRO were amazing to work with…especially Lyvia. Our unit had stopped heating and we had it under a year. I reached out to customer service, provided the info requested for troubleshooting and to make our life easier, we were sent a new unit. AND, the delivery time was less than 2 days. I would recommend to anyone to go with any products offered by TURBRO.

I purchased two mini split units for my home and I am amazed with their performance. They are whisper quiet and really do the job nicely. I had a couple of small issues and the customer service folks (Britany and Marj) were absolutely a pleasure to deal with! They went above and beyond to make sure I was taken care of and had everything I needed to get my units running! I was so impressed with the customer service that I decided to purchase two more mini split units from Turbro, even though there were cheaper units available. I just can't be any more satisfied with the whole experience. Thank You Turbro, Britany and Marj!

I bought a pond heater from this company. I had issues after 3 months. I contacted them. They replied immediately and ultimately refunded all my money, While I had problems with the item, their customer service was the best. I'd do business with them again.

This product is amazing! I really enjoy its smart app functionality. I had a bad remote, so I reached out to customer support and the issue was resolved quickly. Support walked me through some basic troubleshooting steps and subsequently, sent me a replacement remote within a week. The new remote is working perfectly and the heater as well. I would highly recommend Turbro for all your heater needs!

Great customers service. I bought a humidifier that had minor defect, they replaced with a new unit within few days.

My review is for the support that I received, rather than the product. I purchased a Pond de-icer in November which had ceased working. It could not be repaired and stock was not available for replacement. However, Britany at Customer Service looked after the problem and I have been issued a full refund.