Greg M.
The software is super user friendly
The software is super user friendly, but I would say the human support is the best. You guys accidentally transferred money to the wrong account and I was able to speak w someone and you got it fixed. Two weeks later I accidentally deposited money to the wrong bank account (I have two LLC’) and once again you guys corrected that for me. As a stark comparison I listed my condo on Zillow and was unable to view the applications that came in. The worst part is you can’t talk to anyone at Zillow, and they never did respond to 3 separate email requests to their help desk. Service is very important and you guys have done well Greg
Response from TurboTenantMar 11, 2026
Thanks for the shout-out! We’re thrilled to hear our team had your back, not just once, but twice. We know property management moves fast, and while we aim for a user-friendly platform, we believe great tech should always be backed by even better humans. It’s great to know we could get your accounts straightened out while providing a much better experience than alternative market options. Thanks for choosing TurboTenant!