Tulip WorldReviews of tulipworld.com

I have been very happy with my multiple purchases from Tulip World. At first I was hesitant after reading various negative reviews but found no evidence of any disappointments. I ordered 25 freesia bulbs, 20 dahlia tubers and 32 hyacinth bulbs in four separate shipments. Both freesias and hyacinths came on time and in excellent condition, all plump and healthy. The dahlias are due to be shipped in mid-March for Spring planting. In addition, I've found that Tulip World has the best prices and beautiful selections. So far so good as they have all been planted in the ground for my Spring garden.

Wow, I should have checked this site at first before the shopping! 90% of customers are complaining about Tulip World's business! My first order came in poor conditions, I reported it by email with photos and the next day they responded and gave me back a credit. Impressed their quick and sincere response, I placed 2nd order of the different kinds of Hyacinth bulbs. Disappointedly, they were in the same poor conditions, all moldy and rotten. I emailed them asking for a refund but this time no reply at all. Tried to reach them by chat on their website, 'Katie' disconnected me as soon as I told my order number. This is such a dishonest manner, cannot be acceptable. Instead of any reply, they started sending me advertising emails disguised as different company 'Holand Bulb Farms'. Tulip World is indeed a scum company. Updated; The next day I posted this review here on Trustpilot, Tulip World finally replied to my email and issued the refund. It is sure it would never have happened without Trustpilot support. Thank you Trustpilot! I certainly don't want to deal with Tulip World anymore, it's just wasting your time & money, only getting frustrations. Never ever recommend this company.

I placed the order for 8 different kinds of bulbs peonies, iris and dahlia's and more guess what I received a tiny package that has 2 iris bulbs and they were rotten so tulip word either you send my complete order and healthy bulbs or refund my money back I am so tired of scammers

The bulbs never bloomed. Overpriced and a total scam--as reported by every one of their customers. Why didn't I read the reviews before buying from them?

They wait until you’ve paid for the order then tell you shipping is delayed. Upon receiving the over $100 order - 11 of 25 bulbs were either “dust” or mush! After emails sending pictures 3 times they agreed there was a quality issue. I requested immediate replacement as all other items were planted and these 1- bulbs would complete the customer’s request design. They refused replacement and said they would credit back to the card instead. I thought I was dealing with the grower - believing now they are merely a clearing house. Calls - not returned - emails delayed - I will never use them again -

I felt it was only fair to update this review. After I wrote this review, Tulip World did contact me and ship the remainder of my order. It is just a shame that I had to write this review to get a response. The product appears to be fine. I am very disappointed in my experience so far. I wish that I had read about other experiences before I purchased. I ordered 7 items and only 2 items were shipped and received. Both items look to be in good condition. I tried their live chat and there was no response. I tried emailing and there was no response. I tried calling the customer service three times and left messages all three times and of course there is no response. If they respond in kind, I might have a different impression. I understand that there is a labor issue for many small businesses, but I had an experience with one of their competitors where a single item was damaged and it was easy to get a replacement.

Do Not Order From Them. Dealing with this company is exhausting and frustrating. Did not return email or phone calls. Shorted the order. overcharged for what I orderes. I placed a large order in August 2021. After 2 months attempts to contact by email went unanswered. Phone calls were not answered. A message was left informing them that I would contact the credit card to cancel payment. I received a partial order shortly after. I just received the items to complete my order and it was wrong. I ordered daffodils' and received tulips instead. Again no respose from the company.

Yes, it seems like their typical behavior - shipping delays of 6-8 weeks; I finally asked for a refund and ordered from another company. Wasted my time, make sure they don’t waste yours.