Tulip WorldReviews of tulipworld.com

After reading the bad reviews on this company, I feel inclined to write a review myself. I just ordered a set of three Calla Lilies. Paid with my Visa. This is the suspicious part. I did not received an acknowledgement of my order through email. This is the customary way of doing online business. My card has already been charged. I left a message with my concern. No answer. It´s been only 24 hours, but they have my money...I dońt have a receipt of payment from them, nor a time of shipping. Unfortunately, this has happened to me in the past with another company. I recognize the method of operation...I will take it up with my bank card company. This company, Tulip World, will not be paid...

Customer service is terrible Ordered the multicolored Cala lilies, and was to receive five bulbs Received three bulbs in great condition one in OK condition and one that was dead I’ve been reaching out to this company now for the week and a half since I’ve received my bulbs to have no emails returned, tried online chat and was disconnected and had to leave yet another email As a first time customer very disappointed because the quality is not great and their customer service is impossible 6.8.21 - they finally responded and she a new set of bulbs - these were received today and look worse that the ones I received that did not bloom. Impossible to get a hold of and crappy product - Buyer Beware

I ordered 4 sea holly plants and two others. out of the 4 sea hollys, one bag had no bulb in it and in two others, the roots were rotted. one plant was ok. very disappointed!

The canna rhizomes I received where the incorrect variety. However they politely explained to me that the mixup was with the grower and they did honor their guarantee by refunding me the full purchase price. I plan to give the company another go in the near future.

First time ordering bulbs from Tulip World last October 2020. I love their price and the decent bulb size. However, there's one variety that grew poorly, stunted growth I'd say. I notified them and it took days before I got a response. We agreed to get merchandise credit because I can't return a product that's already in the ground for months and also don't want to wait until fall this year to get the replacement. I'm a patient person so I don't mind waiting for days as long as they mean what they say regarding my order issues. And so they gave me a merchandise credit plus free shipping because of the inconvenience. From my experience, I just had to ask if I will get a free shipping when I use my credit (since I already paid for it when I bought it last year), and I'm glad I asked because I just used my credit today and applied the code they gave me for free shipping. I only paid half of the total amount I'm supposed to pay. Every customer has different shopping experience and each have the right to complain and get their money worth. But if the customer complains and demands as if he's like a king/queen, then there's also something wrong about him. That's why they have Customer Services to fix the issues. I guess, we all just have to be a little bit more understanding and patient at this time where everything moves so slow.

Terrible company: I only received half of my dahlia order; they are dry, damaged, tiny bulbs, not sure any of them will grow. Sent email few times asking about missing plants - no response... Disgraceful!

Just received 4 plants-Clematis. Super tiny plants were all dead, withered and scorched. I send 2 emails and have not received responses. Very bad experiences.

I've been waiting for my order and its more than a month. Im in zone 8a and its suppose to be delivered by now. I have sent multiple emails. I didn't get any response. My order number is 500465. If you cannot deliver it within a week from now, please let me know.