Tulip WorldReviews of tulipworld.com

I bought 75 paperwhite bulbs to force - I have been doing this for 30 years and with great results every year usually buying them locally. Decide to try Tulip World this year - worst bulbs! 5 weeks later nothing is barely coming up. I will never buh from again. Some arrived moldy (about 10%) - did not plant those but the rest just never grew - will never buy from again.

I placed an order totaling $45+ and when I contacted them to see when it would arrived, was told my card was declined. When checking my card balance (debit card), the money was sent. Tulip World wanted a copy of my statement which I couldn't get until it was posted this month. I sent an electronic copy and the next excuse was they would have to investigate which I told them back in NV. Still waiting to hear from them. No bulbs and no refund.

Before placing my order I confirmed shipment date of a few select bulbs to be used as a fundraiser. There were no hesitations or hick ups with them taking my order or monies. But now the time to deliver has come and they cant supply the bulbs on time. Stating some of them are still in the ground in Holand ! I was very clear with the lady who helped me pick out what bulbs in August that they would be ready to ship by the needed date.

My favorite site and great fast service and love this site!

I ordered last week got charge twice i call cs and provide everything from the bank as a proof even my bank msg them that i was billed twice they keep on saying they cannot fond the money i only got charge once even though i have proof that it was deducted twice item arrive with mossing 1 bag order and the othe item which os a gladilous was super dry almost just the skin was left because it was very dry i was so disappointed with what happened with all the headache i got from your company it was almost 100$ charge it is not right not to return my money back . The cs was very rudethey were even asking me to tell the bank to investigate how come they have a proof that i qas charge twice.

Received 2 clearly dead,dried up blue globe thistle bare roots (no viable roots,dark and loose in bag),,,,,Notified company by email,was asked to send photos so they could "decide" how to proceed....have not heard back,called them and was told last weeks email were still being read...? In spite of 100% guarantee,cust serv.today said item was on sale,unlikely to receive full refund,may just be credit...After reading all the negative reviews from past customers,I do not want a credit,just full refund...these were dead when shipped,noone even checked the viability prior to shipping to me....will open case with Paypal for refund if not resolved in next 2 days....ALWAYS read reviews prior to ordering online!

These are the most corrupt people in the plant business! They are following the Michigan Bulb model to send out completely non-viable product, not refund shipping for what should have never been an order, and then giving you a gift card so that you can pay them shipping again for what NEVER should have been shipped out in the first place! This is blatant fraud and I've reported them to the FTC! I asked for a manager or owner to contact me to explain why they are sending obviously bad products and for the bad situation they continue to put me in and no one bothers to respond. Even the replacements are worse than the originals, and they try to absolve themselves from this CORRUPT behavior by saying that their product is prepackaged in fall and they never look at it again when it's shipped in Spring! Maybe I should sell Blueberries this way? I can package them all up, store them in the heat and then never look and claim ignorance? IT DOESN'T WORK THIS WAY! These people are blatantly scamming the public and then hide from them behind the person that answers their phone, and they won't allow her to transfer the call and they won't respond! They are Absolutely NO FRIEND of the Community! This is obviously intentional. No one operates a plant business without knowing their product and what they are doing. No one sends anything to a customer and charges them money to ship something that has no chance of growing! STAY AWAY FROM THESE CHARLATANS! They are corrupt and complacent in the crimes they perpetrate on the public! Terrible People!! RESPONSE TO COMPANY: It is frustrating to reply to such disinformation as in your reply when all you would have to do is look at what was refunded and see what was done on the invoice? You lie about communicating for months, as you haven't replied in over a month about any of the recent problems, and I have had to guess what you are doing because you refuse to tell me after you do it? I'm asking for a refund on plants you were unable to provide. Most all the plants you send are in such poor condition that all anyone can ever say is "I think they might grow" instead of being certain? You make customers play doctor to babysit what would be considered as "Hospital plants and Throw-aways" in any other nursery. After constant daily care for weeks or months, only to have them fail, we contact you to experience more complete failure and blow offs, like unrelated, unimportant misinformation about comments that I made about a dormant plant before it had chance to grow? You do know the difference between dormancy and active growth? The Peony is failing to respond and root, similarly to the "Joker" Peony I first ordered from you, I sent u pictures of 30 new, nice Peonies I was growing and showed yours was still a firm stick with no eyes and was not rooting. Trying to comment on the condition of an ITOH Peony that is now in active growth state when you haven't even seen it is still subject to your guarantee, despite your unhelpful comments. This is why I asked to speak to an owner/manager to avoid battling through ignorance. No one in your company will go to look at what was actually refunded on 6/10 so you continue misquoting this as already having provided me a solution and then walk away from me. Refund was ONLY for (1) Clematis Konigskind that could not be included in the 1st replacement order. The Callas you initially sent were of the wrong variety. The replacements were so badly molded and dried, not 1 was viable and should not been sent! You refunded these in that 6/10 refund. But, there are 2 other Clematis for which you did send replacements, they were in much worse condition than the originals, I sent pictures, and you only gave me what appears to be a gift card for the actual amount, not including Tax and Shipping. Although the entire order is potentially a bust, still pending the result of a Peony that isn't rooting and won't grow, you also collected tax for these items and did not include tax in the refund, which is a Federal Law punishable by $250,000 and up to 5 yrs in prison. There isn't much you do that is reputable now? Not refunding shipping and making me pay it again to place another order to get what I should have gotten originally is also a moral failure! Why don't you start by looking at the invoice to this order and explain why the Clematis Konigskind and the Callas are shown as FREE on the Invoice now, but the other 2 Clematis are still figured into the total? Then, you can tell me what the Gift card is for on my account and why it matches exactly the cost of these 2 Clematis in question without any tax or shipping included? This is what I want refunded. You appear to always look for a way out, not to help. Please take responsibility and deal with my problems professionally by first investigating before you post nonsense here and mislead everyone, again!

Disappointed Customer! Never again will I order from Tulip World. Ordered a bare root peony last fall. Spring time comes and noticed that leaves have traces of Tobacco Rattle Virus. Did my research and checked with local nurseries before reaching out to Tulip World. Emailed them with pictures and they claimed it was aphids that caused the leaf discoloration (very similar to on-line images of TRV). I closely inspected plant (even under leaves and surrounding area) and informed them that there is no traces nor a single Aphid anywhere on leaves and stems their response was it’s not always seen. Seems like they will come up with any excuses not to make it right. I’ll take it as a lost. Who knows what ridiculous response I’ll get next. Just wanted to warn others to please read all the reviews before you place an order with them.