Tuff ShedReviews of tuffshed.com

They can't seem to finish the job. It's been over a month and it's still not done. They come out work a couple of hours then leave.

Rick was very clear and knowledgeable about the whole process, which went remarkably smooth. This was a harder build for the team at Tuff Shed because we are actually located on Peaks Island, a couple miles off the coast of Portland. There were many companies that wouldn’t even consider our job when I contacted them. The project was slated to take one day, but due to an unexpected heatwave, Wes and Kevin had to return a second day to finish. They were great and came back the next day despite having to contend with the ferry schedule again. The shed is perfect and we are so looking forward to storing the secondhand books of my home occupation in it for years to come!

My wife and I went in the Clarksville Tn Tuff shed office and the guy seemed to be completely lost doing are bid. After we finally got done they said we didn’t have to do anything that the contractor would handle everything and they would be out in 3 to 4 weeks. After talking to the office personnel for 3 days now. They are saying they will be out in 4 weeks which now that’s 9 weeks. Also the Christina is saying that we are supposed to clear the area and put gravel down which isn’t done and not getting done due to a surgery I just had.If you want to get a shed and never know when it’s going to be built, this is the right place to buy it.

My sales person told me there would be 50/40/10 draw on payment. 50% up front 40% when they start building it in their shop and 10% after installation. I paid 50 % but then a week before install they took the other 50% leaving me no leverage if they screwed up the install. I called up and gave them a piece of my mind and they refunded 10% until install. BEWARE AFTER YOU PAY YOUR 50% LOCK YOUR CARD SO THEY CAN'T GET INTO IT AGAIN!!!. The day of install they called and cancelled stating a family emergency. Then they told me I would have to wait another 3 weeks!!! They cancelled not me but I felt like I was being punished. 1 person has an emergency and I guess the whole company shuts down!!! I finally get to my 2nd install date and they make it here. The 2 guys bring in the pieces off the trailer and there is damage to one of the panels and they act like it is no big deal. I fixed it myself with bondo. The one who hung the door broke off 4 of the 9 screws that hold the door to the hinge and he just left the heads of the screws in the wood. I discovered that when I painted the shed. I toke off 1 side of each hinge to paint behind them. The one who did the shingles did not use a straight edge when he cut off the excess shingles just free hand and it looks like it. Did not notice it till later. All in all I wish I had kept a constant eye on the install team. The name of the company apparently changes to Tuff S**t after they get your money because they don't seem to give a ****.

My shed was built by the Cleveland, Ohio factory, which did a fabulous job and even delivered earlier than expected. My salesperson Kathryn Casto, did a fantastic job with the design of my shed, and kept in touch with me to update me on the status of my shed. Customer service at its best... I needed some adjustments made to my doors and trim, I called Kathryn and she immediately made arrangements for someone to come out and do the repairs. The person she sent out Jeff Edmonds, was on time and again did a fabulous job on the repairs.

I had a great experience dealing with the local representative TJ. He was knowledgeable and helpful through every aspect of the process. I would recommend Tuff Sheds to everyone.

We had a Tuff Shed installed in April 2021. Larry and the sales team were great. The installers were very knowledgeable . We are enjoying the extra space. Rod, Sun Lakes (Chandler) AZ.

My brother was a mid-size general contractor who sold and erecting pole barns and other buildings as a side line. I was looking to replace my 10x12 shed with a well constructed 12x20 shed and he highly recommended Tuffshed. With all the options the price was roughly $14,000. I put 50% down in early September 2020. I was told that delivery would be early January 2021. I expected the engineering drawing required for building permit would arrive in early December or earlier. As a former licensed professional engineer who used to do the drawings for my brother i knew these were pretty much cookie cutter just like the shed. I received the March 2021 and submitted them to the county permit dept. Know through this whole process once you give them the down payment deposit they do not answer the phone, respond to emails, or return voicemail calls. So I got the engineering drawings, submitted them to the county and had them approved. After numerous calls and emails I was told 4 weeks after the permit was approved the building would be onsite. Email was sent to the two (only two) schedulers but after numerous calls finally spoke to Stephanie who stated the permit was never received but mail it again and they would schedule it for June 1st. I tore down the old shed last Dec. and my yard is a mess and my equipment in the yard is in ever worse shape. Next step is to see if I can get my money back from the CC company and cancel the whole thing.