Tuff ShedReviews of tuffshed.com

We initiated a purchase with Tuff Shed through their website as there wasn't a local rep / retailer in our area. I was contacted by the Columbia office. Gave them the dimensions we wanted and never received any more communication from them. Reached out to the rep in Charlotte and had a miserable experience with him. He sent the quote three times and each time something was wrong. Finally got a corrected quote and it was just one thing after another. I ended up cancelling our order and going with a different company. It was a pain to get the termination of contract from him and I'm still waiting on my $3k down payment refund.

Got a 12x16 tall barn from them and the installation was a disaster. Crew was here on site untill 11:30p the first night and left the job unfinished. What they did finish was sloppy and incorrect. I would never use this company again.

Crew came to put up a shed. Left with an uncompleted shed with a huge hole in roof and gaps in roof that was installed. No contact from Tuff Shed on when it would be finished. Finally, after two weeks, I contacted Tuff Shed. Crew scheduled to come out on a Monday. I took time off work only to have crew cancel. What a waste of my time. Again, no contact from Tuff Shed on when it would be completed. I finally contacted Tuff Shed again and was told they would make good on the shed. I'm very skeptical. We will see. Meantime, I have a shed with a huge hole in the roof. I thought I could save time by contracting Tuff Shed to complete the building rather than build it myself. Was I ever wrong. It wasn't worth the frustration. Never again.

Absolutely the worse purchase in my adult life. Very poor construction techniques by unskilled labor. If I hadn't spent $6000 on this pile of cr*p I would pay someone to demolish the shed and haul it off. You have been warned if you choose to do business with this company you are going to be very disappointed. Half of floor was not even secured to floor joist, unlevel wall plates, walls out of plumb, rafters run out past wall. You can stand inside the shed and see daylight through the wall. The roof ended up being a complete disaster. I am having to pay a local roofing company to replace a roof that is only a month old.

Do NOT get a TuffShed if you want any remotely decent degree of workmanship. I had them install a garage and from Day 1 it was a disaster. Garage failed inspection for the structure 3 times. The overall cost of the garage was about 60% higher than the original salesman estimated. When they charge extra to "prep it for insulation" that means just a vapor barrier. I ended up having to get spray insulation as the studs (which were uneven and off by about 4" in some places) were not deep enough for regular insulation. The quality of the build was so poor that the spray insulation leaked out between the roof and walls and dripped down the side of the building. STRONGLY recommend against working with these people.

Had a great experience with Tuff Shed and especially with the sales rep, Elliot McCullough, who kept in touch via phone calls, e-mails, and messaging during the entire four month process. Elliot was always very courteous, polite, knowledgeable and understanding. After deciding to go with Tuff Shed with an initial designed, we were informed by my association of the needed construction changes. Elliot assisted me in the material and color selections and after finally getting their approval scheduled the construction date. Because of weather delays we finally got a crew scheduled and the initial construction was completed. Material delays caused the crew to have to come out the next day to complete the job. They added anchors needed to satisfy village requirements at no additional charge. The final crew was pleasant to deal with and I couldn't be happier. I am sure I will be the envy of the neighborhood, and can now safely and securely store all my lawn and snow removal equipment for years to come. Thanks guys.

Tuff shed 17500 W Valley Hwy, Tukwila, WA 98188. I would give them a zero if I could. I lost my very large, 2 story shed to a fire in February of 2020, I was looking to replace it with the exact same building but due to changes in building codes in my area, a shed this tall would not be permitted unless I had it grandfathered in within a year of losing it. I spoke with a salesman at Tuff Shed in Tukwila, told him the situation and was assured this would not be a problem. I signed a contract and paid 10% down in August of 2020 which was around $1800.00 I then approved the preliminary plans, mind you, this was not customized beyond what was offered on their website but I still had to pay a fee for the drawings, almost immediately they started making excuses saying it may take a little longer to get the final drawings done due to Covid but still assured me the final drawings would be done before February of 2021 so I could send them to the city for the building permits along with my site plan that I had already prepared. Well the date came and went even though I was writing them asking what was going on, then they made more excuses, saying the salesperson I was dealing with no longer worked for them and it fell through the cracks, then they said they would expedite my order and make it a priority, then just last month, September of 2021 they sent me a new invoice and added over $6,000.00 to the cost and still no final drawing until I approve the new cost. Unbelievable! I signed a contract when I paid my down payment, submitted that to my insurance and was paid out the depreciated cost of replacement of the building based on that amount, they were the ones delaying my order, I did my part, just because cost of materials went up, wasn't MY fault, they never admitted that was the case, but I'm not stupid, I know that was the reason they kept putting me off, they couldn't make enough profit with their bid now that they waited so long. I wouldn't recommend them to anyone, they lie, they are obviously incompetent and they screwed me out of getting my building replaced.

Worked with the Orlando representative on Colonial Drive. Emailed him (Neil) for basically for two years as wasn't absolute certain due to the Pandemic. Neil was very courteous, patient, and answered all my questions. I finally decided to go with the purchase and couldn't be happier. Everyone was pleasant to deal with and was completed in one day.