Yucca HealthReviews of tryyucca.com

I started my GLP-1 journey with Yucca Health almost 3 months ago & have lost 20lbs! Their prices are the lowest that I have found & they have good customer service they have answered any concerns or questions that I’ve had. So far so good.

Yucca health has been a great provider and has excellent costumer service! I have had a great experience on my glp-1 as well, I have been taking it for a couple of months and have lost 25 pounds so far, it has been working great and I plan to stay on it too! Highly recommended!

I had a great experience with Yucca Health, especially thanks to Hazel. She was incredibly kind, patient, and helpful throughout the entire process. She made sure all my questions were answered and kept me informed every step of the way. Customer service like this truly makes a difference. I really appreciate the care and attention I received, and I’m very happy with my experience overall. Highly recommend!

Yucca is the best ! They are always eager to help w my questions I have and they are fast w responding back! Very polite and never just rush me thru anything like some places they just wanna hurry u up and make u feel like your wasting there time! They are truly amazing !

The customer service is right on point. They really are amazing with the quick help they give. Any questions that are asked they will literally go above to find out anyway to resolve and find the answers. I have been so happy with the service and treatment with yucca

This program is not a scam. The medication works perfectly fine. I am on semaglutide with B12 in it. My appetite and taste for food had decreased and I am loosing weight as well as inches.

Affordable and trustworthy. Great customer service.

My experience with this company is negative in every way. First, after I signed up, my price went from $149 per month to $249 per month. Fortunately I used Affirm to pay. Therefore, the company cannot throw me in to auto charge for the next 6 months. Honestly this should have been my first clue. The instructions I received were very confusing at best. The instructions sent as well as the “online patient portal “says the first month I should be giving myself .25 mg. The syringe is in units. The medication is in mg. But I assumed that meant I should fill to the 25 unit mark in the syringe. That’s what I did. By week 5 I’m into a new vial of medication. For week 5 I should be taking .50 mg. I double checked all the instructions I had, and filled the syringe to 50 units and dispense the medication. But then I just had a sinking feeling that maybe that was wrong. It’s 11:30 pm when I went to my patient portal to ask a supposed doctor if in fact this was correct. Apparently they don’t have a doctor available for such things. So I get the chat BOT. I try the best I can to explain my confusion and the bot tells me to call 911 or go to the nearest ER immediately! I had in fact overdosed myself with this medication. I call a nurses line through my health insurance immediately, explain my situation, and she says yes it sounded like I overdosed and should contact poison control. Not wanting to pay an ambulance bill that I cannot afford I sent her pics of the syringe, medication vial, mailing instructions and this sweet little conversion chart I had from Yucca. She absolutely could not make sense out of any of it. The conversion chart they sent, even my doctor said makes no sense at all. I decide that since 1.5 hours had passed at this point I was safe. But the next morning I sent a message to a yucca doctor explaining everything that had transpired the night before. It took 2 days for anyone to respond. All I got was “you should follow the instructions from the pharmacist “. Absolutely nothing else. Obviously now I’m short medication because the month 2 vial that is supposed to contain 4 weeks of medication is missing at least one dose. So once again I go to the Yucca Patient Portal to again ask now what? Makes sense I’d speak to a doctor right? Wrong! After 3 days of no response I again blast the incompetence and complete lack of guidance on this stupid “doctor chat”, (that is the only sort of contact you can have with this company), someone, presumably a doctor, response with “you need to contact support for that”. What does that even mean?? So I select chat with support. Why?? Because again that’s the only option. And I get my trusty chat bot again. IT RESPONSES that it understands my frustration and will pass my message on to a human and that I should hear from someone Monday-Friday 9 am - 4 pm or something close to that. So here I sit waiting until Monday to see if I even connected with the right group to resolve my issue. And that will only be by messages sent from some place with the name Yucca. I am now questioning everything about this process. All you do is go online, answer a few questions, pay to have some kind of vials of something, (supposedly GLP1), with half ass instructions and ABSOLUTELY NO GUIDANCE OR SUPPIRT. You cannot call anyone at this company. Seems you’re lucky if someone bothers to message you back through the only means of communication, the Patient Portal. And hope you don’t die from an accidental overdose of whatever is in the vials that were mailed to you. I imagine I’d have better communication with a street drug dealer than this company! So to sum up my experience, run! Don’t walk but RUN away from this company as fast as possible! I promise the entire thing has been shady at best! The little bit of money you save for 6 months is not worth your life! I’ve read all these other reviews online too. I do not understand how they can have a 4.5 star rating. I think that’s suspicious too.