Michael
The tirzepatide arrived warm and impossible to reach Yucca health…
The tirzepatide arrived warm after a UPS today delay in 100° Phoenix weather. I tried unsuccessfully all day long to contact Yucca health to do a reshipment. Absolutely no response with a phone number that never gets answered by a person and only a message to email them. I emailed, posted on the support Forum board over and over and got no response whatsoever. I finally notified them to cancel and filed a dispute with my credit card company and decided to go with a different company that was super responsive and spoke to me on the phone. Avoid Yucca health
Response from Yucca HealthOct 21, 2026
We’re sorry to hear about your experience and understand how concerning this situation must have been. We also apologize for the difficulty you had reaching our team. Someone from our dedicated team will be reaching out to you. In the meantime, please message us at [email protected] or through your patient portal so we can locate your account and review your case. Thank you for bringing this to our attention.



