TryravineReviews of tryravine.com

Response from TryravineAug 27, 2026

Hi Glenn, Thank you so much for taking the time to share your experience! While we’re sorry the earbuds weren’t the right fit for you, we truly appreciate your kind words about Ravine and our customer service. We’re especially glad to hear that Charlotte was able to assist you and explore every option with you, even though we ultimately couldn’t get the earbuds to work comfortably for you. We always want our customers to feel heard, supported, and taken care of, and we’re grateful that came through in your experience. Thank you again for your understanding, trust, and thoughtful feedback. It means a great deal to our entire team! Regards, Malcolm Social Media Team

Response from TryravineAug 29, 2026

Hi Douglas, Thank you for taking the time to share your thoughtful and honest feedback! We’re glad to hear that you like your earbuds and that they’re working well for you. We’re sorry to hear that your wife has had difficulty with the fit and that the ear tips feel too long and uncomfortable when positioned securely. We understand that ear shapes and sizes can vary significantly from person to person, so finding a comfortable fit is especially important. If you or your wife need any assistance with the fit or have any questions about the unit, please don’t hesitate to contact our Customer Support Team at [email protected]. We’ll be happy to assist however we can. Thank you again for choosing Ravine and for sharing your experience. We truly value your feedback! Regards, Malcolm Social Media Team

Response from TryravineAug 29, 2026

Hi Kenneth, Thank you so much for taking the time to share your detailed feedback! We’re glad to hear that your replacement Field Ops Pro earbuds are now working well. We’re sorry that you experienced an issue with the original set right out of the box, and we truly appreciate your patience throughout the replacement process. Most of all, we’re happy to hear that our Support Team was able to assist and get a complete replacement set to you. We’ll be sure to share your kind words with the team—they’ll be happy to know their efforts made a difference. Thank you again for choosing Ravine and for giving us the opportunity to make things right. We genuinely appreciate your support and hope you continue to enjoy your Field Ops Pro! Regards, Malcolm Social Media Team

Response from TryravineAug 29, 2026

Hi Ronald, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re extremely pleased with your purchase and that you’re enjoying the product. We truly appreciate your thoughtful approach to reviewing and your reminder that there’s always room for improvement. Feedback like yours helps us continue looking for ways to make both our products and customer experience even better. Thank you again for choosing us and for your kind words. We’re grateful to have you as a customer! Best regards, Malcolm Social Media Team

Response from TryravineAug 27, 2026

Hi Arthur, Thank you so much for taking the time to share your experience! We’re glad to hear your Field Ops earbuds arrived as advertised, charged, and ready to use. We’re also excited to hear that you’re looking forward to testing the noise suppression once you’re able to get back to the range. Wishing you a smooth and speedy recovery from your knee replacement! We truly appreciate your trust in Ravine and hope the Field Ops continues to exceed your expectations when you get the chance to put its hearing protection to the test. Regards, Malcolm Social Media Team

Response from TryravineAug 27, 2026

Hi John, Thank you so much for taking the time to share your kind words! We truly appreciate your patience and are so glad we could be there to support you and help address your concerns. It means a lot to know you felt supported throughout the process. We’re excited for you to get out into the woods and put your Ravine earbuds to the test! Thank you again for choosing Ravine and for trusting our team. We hope you have a great experience with your earbuds! Regards, Malcolm Social Media Team

Response from TryravineSep 1, 2026

Hi Lori, Thank you for sharing your concerns. We completely understand your frustration, especially after waiting for your order and not seeing updates on the tracking information. Our standard delivery timeframe is typically 7–10 business days from the date your order is dispatched. However, we sincerely apologize that unforeseen circumstances may sometimes cause delays during transit or result in tracking information not updating as expected. After carefully reviewing your case and the email exchanges with our Customer Support team, we can see that our team did respond to your inquiries and provided information regarding the status of your order. We also confirmed that your order was successfully delivered on August 22, 2026, at 1:51 PM. We apologize for any confusion or frustration this situation may have caused. We appreciate your patience and understand how important it is to receive clear and timely updates regarding your order. Best regards, Malcolm Social Media Team

Response from TryravineSep 10, 2026

Hi Jeff, We appreciate you for sharing your feedback with us. We’re sorry to hear that the ambient sound quality, voice clarity, and noise reduction did not meet your expectations. We understand how frustrating this can be, especially when you need to communicate clearly with a large group. We can see that our Customer Support team is currently in an ongoing conversation with you regarding the issues you experienced and has been working with you toward a resolution. We also see that we’re currently awaiting your response, as we previously offered to send a replacement unit to help address the issue. We’d be happy to continue assisting you and hope we can get this resolved for you. Regards, Malcolm Social Media Team