Hi Freddie,
Thank you so much for taking the time to share your feedback!
We’re thrilled to hear that you’re happy with the quality of your Ravine earbuds and that they’re working great for you.
We truly appreciate your support and are grateful you chose Ravine. It means a lot to know you’re enjoying the product!
Regards,
Malcolm
Social Media Team
LO
Louis
Great customer service!
Great customer service!
Response from TryravineSep 5, 2026
Hi Louis,
Thank you so much for your kind feedback! We’re truly happy to hear that you had a great experience with our customer service.
Our team is always here to help, and we genuinely appreciate you taking the time to share your experience. Your support means a lot to us!
Regards,
Malcolm
Social Media Team
JA
Jack
I'm not the typical user so my…
I'm not the typical user so my experience is not realistic in my opinion. I had hoped to find something that I could use for work in noisy environments and shooting. I had trouble getting a good fit from any of the provided plugs, I've worn muffs and plugs for over 50 years but apparently I've been limited to foam and/or muffs at this point in my life. I've passed the Ravines off to my grandson to try--he is an avid hunter, shooter etc.
Response from TryravineSep 10, 2026
Hi Jack,
Thank you for taking the time to share such thoughtful and honest feedback. We truly appreciate you giving Ravine a try, especially with your extensive experience using hearing protection for work and shooting.
We’re sorry to hear that you had difficulty finding a comfortable fit with the provided ear tips. We understand that everyone’s ears and needs are different, and we appreciate you explaining what has worked best for you over the years.
We also wanted to mention that we’ve tried reaching out to learn more about your experience and see if our Customer Support team could offer any assistance with the fit, but unfortunately, we haven’t heard back from you. We’d still be happy to help if you’re open to giving us more details about the fit issues you encountered.
Thank you again for giving Ravine a chance and for sharing your experience with us. Your feedback is genuinely valuable and helps us better understand where we can improve.
Regards,
Malcolm
Social Media Team
SK
Steve K.
The ear piece fits well
The ear piece fits well, stays secure and works well.
Customer service was quick to answer questions and provide guidance.
Thank you
Response from TryravineSep 5, 2026
Hi Steve,
Thank you so much for taking the time to share your experience!
We’re glad to hear that the earpiece fits well, stays secure, and works as expected.
We’re also especially grateful for your kind words about our customer service. We’re happy our team was able to answer your questions quickly and provide the guidance you needed. Your support and feedback mean a lot to us. Thank you for choosing Ravine!
Regards,
Malcolm
Social Media Team
JB
J B.
I had high hopes with this company. Delivery and shipping need major improvement.
I had high hopes with this company. I was looking forward to obtaining ear buds for the range. The order was a surprise for me but after this it came over seas and lack of tracking once it arrived in the states it starting to see why more people choose Amazon verses small companies. After emailing multiple times it out for delivery on the 10th day of the 7-10 day delivery window. I purchased the delivery and shipping coverage in the hopes it be needed. Now instead of Ravine resolving the issue with the delivery company I had to email them and call them to figure what is going. As of today Monday 8.31.26 no response, no tracking update. I had hope to purchase another set for my spouse but as of now.Ill take my chances and money some elsewhere else.
Response from TryravineSep 1, 2026
Hi Jozzban,
Thank you for taking the time to share your feedback. We completely understand your frustration, especially when you were looking forward to receiving your order and the tracking information was not updating as expected.
We’d like to clarify that our standard delivery timeframe is 7–10 business days from the date the order is dispatched. After reviewing the previous communication you had with our Customer Support team, we can confirm that our team had responded and provided you with the available tracking information and status of your shipment.
At the time of that communication, your order was still within the standard delivery timeframe, so the information provided would have remained the same while the package was still in transit.
We also understand that tracking updates can sometimes be frustrating. There can occasionally be delays once a package is with the carrier due to factors such as high shipping volumes, carrier processing, or routing updates. Unfortunately, these circumstances are outside of our direct control. The important thing is that your order was still in transit and on its way to you.
We sincerely apologize for the inconvenience and understand how this experience may have affected your confidence in ordering from us again. We genuinely appreciate your feedback and will continue working to improve the overall shipping and delivery experience for our customers.
Best regards,
Malcolm
Social Media Team
RB
Ron B.
The fit feels great so far and the BT…
The fit feels great so far and the BT connection is simple. I just haven’t yet had the opportunity to try them out on the range. That will happen soon and if they work as expected it will become a 5-star rating.
Response from TryravineSep 10, 2026
Hi Ron,
Thank you for taking the time to share your feedback! We’re glad to hear that the fit feels great so far and that connecting via Bluetooth has been simple and hassle-free.
We really appreciate you giving Ravine a try, and we hope they perform just as well for you when you get the chance to take them to the range. We’ll be looking forward to hearing how they work out for you!
Regards,
Malcolm
Social Media Team
JR
John R.
Very good but the extra hearing needs…
Very good but the extra hearing needs to be improved on. But still great buy for the money.
Response from TryravineSep 10, 2026
Hi John,
Thank you for taking the time to share your feedback! We’re glad to hear that you feel the product is a great value for the money and that you’ve had a very good overall experience.
We also appreciate your honest note about the extra hearing support. Feedback like this is incredibly valuable to us as we continue working to improve the listening experience.
Thank you again for giving Ravine a try and for sharing your thoughts with us!
Regards,
Malcolm
Social Media Team
KS
Keith S.
They fit great
They fit great , I have not used them yet I haven’t been out shooting or hunting yet this year.
Response from TryravineAug 29, 2026
Hi Keith,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that the earbuds fit great and that you’re happy with the fit so far.
We hope you have a fantastic hunting and shooting season ahead, and we look forward to hearing how they perform once you get the chance to put them to use. We truly appreciate your support and choosing Ravine!
Best regards,
Charlotte
Ravine Customer Support