I ordered 5 of the hunting ear buds and they arrived promptly. My son came over and I told him about them and he said “Mom, Steve (his brother) just ordered five for Christmas” for the hunters in the family. I immediately filled out a return and emailed it to them. My package had not been opened. Their ad says 30 day return guaranteed from delivered date. I did not hear anything, so a couple of days later I sent another request to return. No response. I do not understand how you can have a 30 day return window and then not reply. I hope this isn’t “one of those” scam companies.
BP
Brian P.
After receiving the in-ear hearing…
After receiving the Ravine Fieldops Pro in-ear hearing protection I ordered I had an issue with the interchangeable foam ear pieces. Specifically, when I removed a foam ear piece from the electronic part, the foam tore, and a section remains stuck on the ear bud. I emailed the customer support indicated on the tryravine website. I have yet to receive a reply. I’m probably going to have to resort to contacting the BBB and the attorney general consumer protection office for assistance. I’m disappointed and frustrated
RA
Ralph
Took forever to get them
Took forever to get them. Once I tried them , was extremely disappointed. Program buttons on the earbuds is hard get earbuds to change programs. Earbugs don't want to stay in place. Noise suppression didn't work, ears still ringing. I've tried to contact them three times for refund. I've gotten no response. I would give them no stars if that was possible.
MD
Mark D.
SO FAR EVERYTHING IS GOOD WILL KNOW FOR…
SO FAR EVERYTHING IS GOOD WILL KNOW FOR SURE WHEN I GET THEM. TRYING TO RECONNECT WITH RAVINE IS IMPOSSIBLE JUST GET A RUN AROUND THE PHONE NUMBER IS USELESS JUST WANT A TRACKING NUMBER NO WAY TO GET BACK WITH THEM
MD
Michael D.
They outright suck
They outright suck! Big, Huge, disappointment and total waste of money. You will be sorry
SP
Scott P.
Search for "honest reviews" on Google
I believe that there may be plenty of fake reviews for these. My wife bought them for me for hunting, but the amplification mode has significant static noise and humming. I looked at user reviews on YouTube and some said the same. My wife bought them for me, thinking they have great reviews. I searched for "honest reviews" of the on Google and it said "mixed to negative." I hope we have more success with returning them than others have reported.
Response from TryravineOct 18, 2026
Hi Scott,
Thank you for sharing your feedback. We understand that you have concerns after reading mixed reviews online, but we do find it disappointing that you appear to have reached a conclusion about the product and our return process without first giving our support team an opportunity to assist.
While online reviews can certainly influence expectations, they do not automatically establish that every reported issue applies to every customer. We would also like to point out that, rather than reaching out to our support team to report the static noise and humming you experienced, you chose to leave this review without first allowing us to investigate your specific concerns. It is unfortunate to see assumptions about our product and return process presented as conclusions when our team has not even been given the opportunity to assist you.
We have reviewed the concerns raised in your feedback, and our team is ready and willing to help investigate the issue and guide you through the appropriate steps. The symptoms you described may be resolvable through troubleshooting, and we would appreciate the opportunity to help before the product is dismissed based on other users' experiences.
We take customer feedback seriously, but we also believe it is important to give our team a fair opportunity to address an issue before concluding that the product is faulty or that the return process will be problematic.
Please contact us at [email protected] so we can investigate the static noise and humming and help you determine the appropriate next steps. We would welcome the opportunity to resolve your concerns based on your actual experience with the product rather than assumptions drawn from other reviews.
Regards,
Malcolm
Social Media Team
LD
Larry D.
DO Not order!!
DO Not order!!! They come from china I have yet to receive mine they say 5-10 days it has been longer then that and you can’t contact them but by email with no response.Crooks
Response from TryravineOct 18, 2026
HI Larry,
We appreciate your feedback.
After reviewing your previous correspondence with our support team, we would like to clarify a few points regarding your order and shipping expectations.
As previously explained, our orders are normally shipped from our U.S. warehouse. However, due to exceptionally high demand during our recent sale, our U.S. inventory sold out faster than anticipated. To avoid further delays, some orders were fulfilled directly from our overseas warehouse.
Our previous correspondence explained this situation, including why we occasionally fulfill orders from overseas. We understand that you would have preferred to know this before placing your order, and we acknowledge your concerns regarding the shipping origin.
Regarding delivery, as communicated, our standard estimated transit time is 7–10 business days from the date of dispatch, excluding weekends. This is an estimated transit window, not a guarantee of delivery within a specific number of calendar days.
Additionally, our support team has repeatedly provided you with your tracking link so you can monitor your shipment's progress. We understand that waiting longer than expected can be frustrating, but the tracking information is available to help you follow your package as it moves through the delivery network.
We also want to clarify that our customer support team is available by email, and our previous replies demonstrate that your concerns have been addressed through this channel.
We regret that this experience has left you disappointed. However, we hope this clarification helps address the misunderstanding regarding our fulfillment process, estimated delivery timeframe, and the tracking information already shared with you.
Regards,
Malcolm
Social Media Team
EI
Empowerment Ink S.
Disappointed
Disappointed. Under the assumption this is an American company, family of Wisconsin hunters came up with them and all they are doing, if they are real people is drop shipping a product from China
Response from TryravineOct 18, 2026
Hi there,
We're sorry to hear that you're disappointed, and we appreciate the opportunity to clarify this misunderstanding.
Please be advised that our orders are normally shipped from our U.S. warehouse. However, during our recent sale, demand exceeded our expectations, and our U.S. inventory sold out faster than anticipated. To help prevent further delays, some orders were fulfilled directly from our overseas warehouse.
When developing our products, we evaluated both local and overseas manufacturers. Although we genuinely wanted to keep production local and support U.S. suppliers, the overseas manufacturer ultimately met our standards for materials, consistency, and overall product quality better than the local prototypes we evaluated.
We also attempted to reach out to you to obtain further information, as we could not locate any initial email from you raising these concerns before your review was posted. We would have welcomed the opportunity to explain our fulfillment process and address your questions directly. It's disheartening that you chose to share this feedback publicly before giving our team an opportunity to clarify the situation and assist you.
We remain available by email should you wish to discuss your concerns further, and we hope this explanation provides greater clarity about our manufacturing and fulfillment processes.
Regards,
Malcolm
Social Media Team
