TryravineReviews of tryravine.com

Response from TryravineOct 4, 2026

Hi David, We totally hear your experience with the Ravine FieldOps, particularly with keeping the earbuds securely in place while shooting. We do appreciate you taking the time to explain what you experienced, including the differences you noticed between the modes, the Bluetooth performance, and the fact that the units do provide meaningful sound reduction when properly fitted. That said, we were genuinely saddened to see that you hadn’t reached out to our Customer Support team before leaving this review. The concerns you described, especially the fit and the sound you’re experiencing in 4x mode—are exactly the kind of issues our team can work through with you. There are different ear-tip styles and sizes included specifically to help achieve a secure, comfortable seal, and we would have been happy to help you identify the right setup and troubleshoot the mode issue. We completely understand wanting to give the medium foam tips another try, but we encourage you to contact us directly so we can assist rather than having you continue troubleshooting on your own. We’d much rather have the opportunity to help resolve an issue that may be fixable than leave you feeling disappointed with a product you genuinely wanted to like. Regards, Ace Social Media Team

Response from TryravineSep 23, 2026

Hi Phil, Thank you for sharing your experience and for pointing out the areas that could be improved. We understand that having more control over the ambient listening level would be useful, and we also recognize how important a secure, comfortable fit is when wearing the earbuds for extended periods. We’re glad the battery performance and overall value have been working well for you. We also checked our records to see whether you had previously contacted our support team about the fit or volume concern, but we couldn’t locate a conversation using only the name associated with your review. If you’re still having trouble keeping the earbuds securely in place or have any other concerns, please reach out to our support team at [email protected]. We’d be happy to help you find the best fit possible. Regards, Malcolm Social Media Team

Response from TryravineSep 18, 2026

Hi John, Thank you for giving the Ravine a try and for sharing a straightforward comparison with the other hearing protection you’ve used. We understand that in-ear protection can feel different from full-size ear muffs, and we’re glad to hear the ambient listening feature has been a useful part of your experience. Your comparison is especially helpful because it highlights what you value most while using the earbuds. If you need any assistance with the installation, ear-tip fit, or operating process, please reach out to our support team—we’ll be happy to walk you through the setup and help you get the best possible experience. We appreciate you taking the time to share both the strengths and limitations you’ve noticed. Regards, Malcolm Social Media Team

Response from TryravineSep 18, 2026

Hi Bill, Thank you for putting the Ravine through its paces during the steel shoots you host for your club. It’s encouraging to hear that they’re performing well overall, and we especially appreciate you sharing the details about how the audio behaves during gunshots and how the battery life fits into a full shooting session. We understand that the brief change in voices during louder shots can take some getting used to, particularly when your previous ear protection behaved differently. Your experience with needing to switch sets during shoots is also valuable feedback for us as we continue evaluating the real-world experience of our products. If you’d like any assistance with the setup, fit, or operating process, please reach out to our support team and we’ll be glad to help you get the most out of your Ravine earbuds. We appreciate you sharing such practical feedback from your time on the range—it helps us see how the product performs in demanding, real-world use. Regards, Malcolm Social Media Team

Response from TryravineSep 14, 2026

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that after several months of use, the earbuds have not met your expectations, particularly regarding the charging issue and overall hearing protection. We did try reaching out to you, but unfortunately, we haven’t heard back. We also don’t see that you’ve previously contacted our Customer Support team about these concerns. It’s disheartening to receive feedback like this when we haven’t had the opportunity to troubleshoot the issue or see how we can help. We’d genuinely appreciate the chance to make this right. Please feel free to reach out to our support team so we can look into the charging concern and your experience with the fit and hearing protection. We’re here to help and would be happy to work through this with you. Regards, Malcolm Social Media Team

Response from TryravineSep 10, 2026

Hi Jack, Thank you for taking the time to share such thoughtful and honest feedback. We truly appreciate you giving Ravine a try, especially with your extensive experience using hearing protection for work and shooting. We’re sorry to hear that you had difficulty finding a comfortable fit with the provided ear tips. We understand that everyone’s ears and needs are different, and we appreciate you explaining what has worked best for you over the years. We also wanted to mention that we’ve tried reaching out to learn more about your experience and see if our Customer Support team could offer any assistance with the fit, but unfortunately, we haven’t heard back from you. We’d still be happy to help if you’re open to giving us more details about the fit issues you encountered. Thank you again for giving Ravine a chance and for sharing your experience with us. Your feedback is genuinely valuable and helps us better understand where we can improve. Regards, Malcolm Social Media Team

Response from TryravineSep 10, 2026

Hi Jim, Thank you for taking the time to share your feedback! We’re glad to hear you’ve had the chance to use your Ravine earbuds a few times and that they’re working reasonably well so far. We also appreciate you sharing your experience with the different ear adapters and pointing out where the fit and instructions could be improved. We’ve tried reaching out to request a few more details, as we’re currently unable to locate any previous conversation with our Support Team regarding these concerns. We’d appreciate the opportunity to learn more about the fit, the instructions, and your question about volume control so we can better assist you. We encourage you to connect directly with our Support Team, who can further investigate the issues you’ve reported and provide guidance to help ensure you have the best possible experience with your earbuds. We truly value your feedback, as it helps us identify areas where we can improve. Thank you again for giving Ravine a try! Regards, Malcolm Social Media Team

Response from TryravineSep 1, 2026

Hi Chi, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to go through multiple troubleshooting steps while waiting for a resolution. After carefully reviewing your case, we can confirm that our Customer Support team was actively responding to your emails and working with you to resolve the issue. Our records also show that the replacement we promised was successfully processed on August 14, 2026, at 1:50 AM. Following the successful processing of the replacement, we did not receive any further response from you regarding the case. We certainly understand that the additional troubleshooting may have caused some confusion, but our team was continuing to work toward resolving the issue for you. We’re sorry that your experience left you with this impression. We value your feedback and always aim to ensure that our customers receive the support and resolution they deserve. Best regards, Malcolm Social Media Team