Fred
I ordered the Field Ops Tactical and…
I ordered the Field Ops Tactical and the sound amplification wasn't working. I contacted Ravine by email and received a response right away. After doing the troubleshooting they suggested I still couldn't get it to work. Ravine replaced the Tactical set I ordered with the Pro model. It works perfectly! Their customer service was outstanding!
Response from TryravineAug 13, 2026
Hi Fred, Thank you so much for taking the time to share your experience! We’re truly sorry that your original Field Ops Tactical set didn’t work as expected, but we’re thrilled to hear that the Pro model is working perfectly for you. We’re especially happy to know that our team was able to assist you promptly and find a solution that worked. Providing responsive, caring customer service is very important to us, so hearing that you found your experience outstanding truly means a lot to our entire team. Thank you again for your patience, understanding, and for choosing RAVINE. We’re grateful to have you as a customer and so glad you’re enjoying your Field Ops Pro! Regards, Malcolm Social Media Team

