OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Angel D.
Great customer service
Response from OtterMar 11, 2026
Hi Angel, Thank you so much for leaving a 5 star review! We're thrilled to hear that you find our customer service great! Looking forward to growing your business together, thanks! -Alex
Scott V.
Leverex was very helpful and solved the issue with one of our virtual brands. Thank you Leverex.
Response from OtterMar 10, 2026
Hi Scott, Thank you for your kind feedback! We're glad to hear that our team was able to assist you and resolve the issue with your virtual brand. If you ever need assistance again, our team will be happy to help. -Alex
krushna P.
I had a great experience with Peter from Otter Service Provider. He was very professional, helpful, and communicated clearly throughout the process. He helped me set up my account smoothly and answered all my questions. I really appreciate his support and excellent service.
Response from OtterMar 10, 2026
Hi there, Thank you for sharing your experience! We're delighted to hear that Peter provided you with professional and helpful support. We're delighted to hear that Peter provided you with professional and helpful support. Looking forward to growing your business together, thanks! -Alex
hany G.
nice customer service. Amazing
Response from OtterMar 10, 2026
Hi Hany, Thank you for your kind feedback! We're glad to hear you had a great experience with our customer service team. Providing amazing support to our customers is always our priority, and we're looking forward to growing your business together, thanks! -Alex
Ramanjeet C.
Very quick and great support experience.
Response from OtterMar 9, 2026
Hi Ramanjeet, Thank you for the great review! We're happy to hear that you had a quick and positive support experience. Looking forward to growing your business together, thanks! -Alex
Arturo
My issue wasn't fix but was because of doordash nothing wrong with otters service or support just one thing. I was supposed to meet with somebody else and otter sent me emails about the meeting but somebody else called, in the beginning looks like a spam call and I had to ask for a formal meeting invitation, he did and everything was pretty smooth after that.
Response from OtterMar 9, 2026
Hi Arturo, Thank you for taking the time to share your experience. We're glad to hear that our support team assisted you and that things went smoothly after the meeting invitation was sent. We appreciate your feedback about the initial call and will keep this in mind as we work to make our communication clearer. -Alex
Danny R.
Very good experience
Response from OtterMar 9, 2026
Hi Danny, Thank you for your kind feedback! We're glad to hear you had a very good experience with our team. If there’s ever anything else we can help you with, please don’t hesitate to reach out. -Alex
Orion
Great services
Response from OtterMar 9, 2026
Hi, Thank you for your feedback! We’re happy to hear you had a great experience with our services and truly appreciate your support. -Alex
