OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Matty
Helped us onboard venmo and did a great job! Will love to be working with them! great customer service
Response from OtterMar 9, 2026
Hi Matty, Thank you for your kind words! We're glad we could assist you with the Venmo onboarding and make the process smooth. We look forward to continuing to work together! -Alex
Erika T.
Very helpful & straightforward!
Response from OtterMar 6, 2026
Hi Erika, Thank you for your feedback! We're glad to hear you found the support helpful and straightforward. We appreciate you taking the time to share your experience! -Alex
jo
Migs helped with account reset, thanks
Response from OtterMar 6, 2026
Hi Jo, Thank you for your review! We're glad to hear that Migs was able to help you with your account reset. We'll be sure to pass along your appreciation to him. If you need any further assistance, we're always here to help! -Alex
Gossip K.
Great service
Response from OtterMar 6, 2026
Hi there, Thank you for the great feedback! We're delighted to hear you had a positive experience with our service. We appreciate your support and look forward to assisting you again in the future! -Alex
JARRETT M.
Jonah was very helpful.
Response from OtterMar 6, 2026
Hi Jarrett, Thank you for your review! We're happy to hear that Jonah was able to help you. We'll make sure your feedback is passed along to her. Thanks again for choosing us! -Alex
JP's Castro V.
Peter was very helpfull, Patient and knowladgable of the product.
Response from OtterMar 6, 2026
Hi there, Thank you for your kind feedback! We're glad to hear that Peter was helpful, patient, and knowledgeable while assisting you. We'll be sure to share your comments with him. We appreciate you taking the time to leave a review! -Alex
Yareli C.
They were really helpful and they had a great customer service!
Response from OtterMar 5, 2026
Hi Yareli, Thank you for the wonderful feedback! We're glad to hear that you found our team helpful and that you had a great customer service experience. We truly appreciate your support! -Alex
Teri B.
Jonah was polite with quick resolve to our questions and concerns.
Response from OtterMar 5, 2026
Hi Teri, Thank you for your review! We're pleased to hear that Jonah was able to assist you quickly and politely. We'll be sure to pass along your kind feedback to her. -Alex
