CRAIG H.
They promised to refund my money but didn't.
One of the meals was bad so we returned it and asked for our money back, for that one. The owner promised but reneged. They don't have any integrity. That's my last time with Otter.

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing588 approved reviews, newest moderated first
CRAIG H.
One of the meals was bad so we returned it and asked for our money back, for that one. The owner promised but reneged. They don't have any integrity. That's my last time with Otter.
Nick
Rose did everything possible to address our issue.
Response from OtterDec 2, 2024
Hi Nick! Thanks for the feedback! We're very glad to hear that Rose was able to resolve your issues. Looking forward to growing our businesses together!
Estiffe A.
Vina was prompt and very efficient in handling my concerns and requests. Kudos!
Response from OtterDec 2, 2024
Thanks for the feedback, Estiffe! We're very glad to hear that Vina was able to resolve your concerns and handle your request in an efficient manner. Looking forward to growing our businesses together. Thanks!
Jesal P.
I want to take a moment to recognize Leverex for his outstanding assistance in helping me integrate my five business accounts with DoorDash. The process seemed overwhelming at first, but Lev made everything so much easier with his expertise and dedication. He was incredibly patient, answered all my questions, and guided me step by step to ensure everything was set up perfectly. Thanks to his help, my accounts are now running smoothly, and I couldn’t be happier with the support I received. Leverex, your hard work and professionalism made a huge difference—thank you!
Response from OtterNov 21, 2024
Hi Jesal! Thanks for the feedback! We're glad to hear that Leverex was able to help you out. We'll definitely give him a shout-out. Looking forward to growing our businesses together.
Chris P.
Niko was great in helping me get my issue resolved.
Response from OtterNov 21, 2024
Hi Chris! Thanks for the feedback! We're glad to hear that Nikko was able to help you out. Looking forward to growing our businesses together.
Ms T.
Thank Nikko Diaz for making my experience with Otter Support easy and efficient. Thank you for addressing my concerns and completed my request expedite.
Response from OtterNov 21, 2024
Hi Tish! Thanks for the feedback! We're glad to hear that Nikko was able to help you out. Looking forward to growing our businesses together.
ABDUL Q.
Very helpful always polite thank you for helping
Koba Grill Sherwood O.
Restaurant owners - This was an easy on board process- They are very knowledgeable about integration! Glad I found them.
Response from OtterNov 11, 2024
Love to hear it. Thanks Koba Grill!