OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mehru L.
Excellent service
Response from OtterDec 15, 2025
Hi, Thank you for your feedback! We’re delighted to hear you had an excellent experience with our service. Please don’t hesitate to reach out if you need any further assistance. Looking forward to growing your business together, thanks! -Alex
Sravan
It was good and support is awesome
Response from OtterDec 12, 2025
Hi Sravan, Thank you so much for your kind words! We’re thrilled to hear you had a good experience and that our support team was able to showcase their helpfulness. Looking forward to growing your business together, thanks! -Alex
Sydney P.
Peter and Jesse were extremely helpful with setting up for our Restaurant, extremely greatful for them and their services!
Response from OtterDec 15, 2025
Hi Sydney, Thank you so much for your kind words! We’re delighted to hear that Peter and Jesse were able to support you so effectively in setting everything up for your restaurant. We’ll be sure to pass along your feedback to them; they’ll be thrilled to hear it. -Alex
Meso R.
Very professional onboarding agent. I am very satisfy with Macky Soriano. she did perfect job she did onboarding me very quick . with very helpful instruction to follow.
Response from OtterDec 11, 2025
Hi, Thank you for your wonderful review! We’re thrilled to hear that Macky provided professional and efficient onboarding support. It’s great to know her instructions were clear and helpful. We truly appreciate your feedback! Looking forward to growing your business together, thanks! -Alex
Cj T.
Great service and patience
Response from OtterDec 11, 2025
Hi there, Thank you so much for the review. We're thrilled to know our team provided you with great service and patience to help with your inquiries! -Alex
Lacey L.
Angelina was my service provider. I was updating one of my current employees to shift supervisor and she took care of it very quickly.
Response from OtterDec 11, 2025
Hi Lacey, Thanks for sharing your experience! We're happy to hear Angelina got your employee update taken care of so quickly. We appreciate you taking the time to write the review! -Alex
Studio Tacos I.
Macky was so helpful and insightful with the whole process! great customer service along with a quick and easy setup process, I am a happy customer, thanks again!
Response from OtterDec 11, 2025
Hi! We appreciate you taking the time to share your experience. It’s great to hear that Macky provided helpful guidance and that the setup was smooth and efficient. We’re happy to have you as a satisfied customer! Looking forward to growing your business together, thanks again! -Alex
Tasha M.
Macky was very helpful
Response from OtterDec 11, 2025
Hi Tasha, Thank you so much for your review! We’re thrilled to hear that Macky was able to help. We’ll be sure to pass along your kind words! Looking forward to growing your business together, thanks! -Alex
