Bobby J.
Garbage
I have smoked cigs for a number of years before I got into vaping, I vaped for about 3-5 years. I finally decided to quit. I originally planned to quit using just the patch. I seen a FUM add and thought this might help so I ordered one with express delivery 2 days before quitting. The express delivery stated it would arrive 2-4 days after order. FUM did not process my order until 3 days after my order then it took another 5 business days in the mail. I waited over a week and a half for the package. After the first day of waiting I tried to contact FUM via email asking what's going on with my order ? No answer from FUM. Two days later I contact them again saying I no longer want the FUM as I have not been vaping for 3 days and the hard part was over and done with. I simply just want my money back. I stopped emailing them at this point until finally on the day of arrival I get a email. They ignored my response for refund and simply said their stupid catch phase and some journey bull crap and my package had been delivered. When I received the package later that day it was ripped open and taped back together looking like Frankenstein (quite professional packing). I tried the device and it was just reminded me of vaping minus the vapor it just made me want to vape again. This product is junk the flavor was so mild I could barely taste it and just the flavors were not for me. All in all I wanted my money back again. They state on the website it has 30 day money back program. Back to emailing them I thought, so I emailed them again saying I want a refund and this product is just junk. I'm on week number 3 of waiting for a email.... I doubt I'll get even get one. So take me advice and don't buy this crap. If your Canadian you can get nicotine patches for free from the government if you really want to quit. Good luck everyone you don't need a FUM they just want you to drip money into their wallet every week just like vaping/smoking. Best just to quit it all together. Something that really helped me was mentally preparing for it a week in advance that I'm done and the patches helped me not be bitchy chewing gum helped too.
Response from FÜMJun 13, 2024
Hi Bobby, Thanks for taking the time to leave a review about your experience. I took a look and it looks like the team was able to get a refund processed for this order. If there is anything else, please reach out to [email protected]



