FÜMReviews of tryfum.com

IF YOU'RE THINKING ABOUT PURCHASING, MAKE SURE YOU READ THIS! I wish I had never wasted my money on Füm. The product is absolutely not fit for purpose and fails to deliver on the claims made in their advertising. If you're considering buying this product to replace vaping or for any other purpose, don’t do it. Here's why: - False Advertising: Füm promotes this product as a replacement for vaping, but the experience is nothing like what they claim. The flavours are unpleasant and feel like a cheap gimmick rather than a thoughtful solution. The product itself is overpriced for what it is and entirely underwhelming. - Ignored Refund Requests: When I contacted their customer service about my dissatisfaction, I was repeatedly dismissed by their representative, who sent copy and paste responses that completely ignored the details of my complaint. Füm refused to honour my refund request, citing a “hygiene policy” that does not override my consumer rights. - Deceptive Policies: They used to offer a "Try & Track" guarantee, where dissatisfied customers were promised a refund if the product didn’t meet expectations. This policy was still visible on their social media when I purchased the product, but they now claim it has been discontinued. Why was it not updated? Customers should not be penalised for Füm’s failure to communicate policy changes. - Unethical Refund-for-Review Program: I received multiple emails from Füm offering me a 100% refund in exchange for a positive review. This is nothing short of blackmail. Fake reviews damage the credibility of every positive comment on their website and social media. Are you seriously telling me I’d get my money back if I lied? That’s manipulative, unethical, and outright disgraceful. - Silencing Feedback: When I tried to share my concerns publicly on their social media, my comments were hidden to prevent others from seeing them. Rather than address issues transparently, Füm goes out of its way to bury them. - No accountability from leadership: I sent emails to both founders, after being ignored by customer service. Conveniently, their IT policies rejected my emails... It seems they’ve set up barriers to avoid hearing from dissatisfied customers. I also messaged Braeden on LinkedIn, and unsurprisingly, he hasn’t bothered to reply. The lack of accountability starts at the top. Braeden and the team are clearly not interested in resolving legitimate customer concerns, only in silencing them with bribes for fake reviews. This company does not care about its customers. They refuse to honour legitimate refund requests, fail to uphold their own guarantees, and instead manipulate customers into leaving fake positive reviews. Their product is overpriced, underwhelming, and not worth the frustration you’ll endure trying to get any support from their team. Do yourself a favour - don’t waste your money on this. Look elsewhere for a solution, because Füm will leave you feeling cheated, unheard, and completely dissatisfied. To the founders, if you’re reading this, maybe take a moment to step up and address the problems in your company instead of ignoring customers who have legitimate grievances. It’s shameful how this situation has been handled. AVOID AT ALL COSTS. EDIT - you are denying that you offer a full refund for a positive review - I have proof of this in the form of two emails! Happy to send to whoever would like to see this for proof!!!!

Dodgy as anything. Tried to cancel the order the day after ordering and they said it's too late although it hadn't yet shipped. Then trying to return it...they keep finding excuses not to take it back! What a bunch of thieves! AVOID!!!

Customer service is excellent, I like some of the flavors. I just wish there were more single flavors, the combination of two flavors together doesn't taste right to me.

My fum has become an essential tool in helping me quit smoking. It's a long journey, and it helps me in times when I can't smoke but get the urge.

Scam. They sign your card details up to a subscription and ignore any attempts you make to cancel. They don’t reply to emails and don’t allow you access to your own account. Avoid at all costs.

I've had a bad habit for over 40 years. Had been seeing ads for for fum and decided to give give it a try. Unboxed and started using it on June 21st, it's now November 22nd and I've been smoke free ever since. The amazing flavors, Crisp Mint is my favorite, have been a great help. And the beautifully balanced fidget device can't be beat. It's terrific to be a good habit Fuman now.

Love the cores. Favourites are Crisp Mint, White cranberry and Cinnamon. Like the simplicity of the FUM but do find it a bit heavy and wish you had more feminine looking version, this version kinda feels like a cigar.

Fum has been really helpful in the quitting journey. It's not easy, but knowing that youre not just swapping one bad habit for another and that youre actually replacing the addictive elements entirely is a huge step.