Sienna S.
Horrible brand
Horrible brand, when I received my package it was already open so I tried to contact support to get help and get a refund, but they never got back to me, I sent multiple emails and messages but no response, so I have spent over $100 on a product I am to worried to use because it was open when it arrived. Do not recommend, don't waste your money because if something goes wrong the brand does not care and wont even try to help you or get you a refund, they are just scamming people out of their money. I'm so frustrated that I cant get my money back because these products are so expensive.
Response from FÜMDec 3, 2024
We’re truly sorry to hear about this experience. Receiving an open package is absolutely not acceptable, and we understand how frustrating it must feel. Our support team aims to respond promptly, and it sounds like we missed the mark here. Please email us again or send us a direct message so we can resolve this for you as quickly as possible. We want to make this right.



