FÜMReviews of tryfum.com

Delivery took longer than planned. Device arrived damaged - wood is all rough and heavily scored. But despite this, I still tried the product. The flavours are disgusting. Pure chemical smell and even worse taste. I bought the Journey Pack, so this is not just a case of an unfortuante choice I made. Every. Single. Flavour. Is. Disgusting. Imagine taking essential oils that you put into a diffuser, and inhaling it... Then multiply it. Vile. Do not waste your money!! PS - Customer service is simply an AI bot that is useless. Surprise surprise!

I bought the journey pack in October 2025. It arrived quite quickly which was good. I like the concept and design, however, for me it tastes unbearably chemically. I got the “crisp mint”, “peach blush” and “raspberry”. I had to throw the packs of peach blush and raspberry away because the chemical taste make be physically sick. The crisp mint isn’t quite as overpowering. But you can still taste and smell a real chemical taste. I usually get about 3 draws before it starts making me gag.

Overpriced item. Chemical oils. if you try to return theres return fee and no refund within shipping fees.

Due to a bad vaping habit. I wanted to find a nice not to overly expensive alternative. Thanks to an ad about this Füm device i thought id give it a try. Special was supposed to be for $145. Unfortunately that is not the case. One device and 6 different cores $214. I even brought another fum device. Which brung my total to $290. definitely not what they advertised. But i thought since its expensive it must really work just like anyone else would believe due the promises and marketing on FÜM. I have received it today. I was so excited. Im on the 3rd differnet falvour within 20 minuets. And honestly..... What a waste of $290. No flavor, no throat hit like advertised. This is most definitely a scam. After trying this product i can guarantee you half a million people did not quit due to this device. I have gone straight back to smoking vapes with a $290 loss. Very disappointed. Dont fall their marketing. Its all a hoax. Dont fall into the same bucket i have. Honestly what a shame. And waste of time and money well worked for to kick my habit. Better off trying a different alternative. I will not be purchasing FÜM. And i will definitely not be encouraging other to lose money to this aswell. 1 place for FüM. In the bin like your money. Wjat a shame FÜM

The Fum is a great way to quit vaping, has taken me several years but thankfully it has been six months without vaping since using the Fum. Sadly, started vaping again as my cores have not arrived despite ordering nearly 3 weeks ago and still not received my order. Customer service have been excellent and have kept me updated, but unfortunately the issues are with shipping. I have noticec that the price of the cores keep going up and some only last a few hours.

Very overpriced and really bad customer service.

I went from smoking 1 pack/day about 2 years ago, then switched to vapes. I ordered Fum thinking it would help me finally quit. The flavor is so light you really don’t feel or taste anything. I do not recommend this product.

Never received the product or any response from the company over the course of 6 requests in a month. I ordered the product in mid to late October. I received shipping confirmation on October 22. Unfortunately they use the worst company in the history of mankind, DHL, to ship their products. Why? I do not know. The shipment was within the lower 48 states. I got a shipping update that it was at a CA processing center, then never got another update, now the tracking number doesn't even work, it's expired. I tried to contact FUM through their chat bot, through their support email, through every option they provide. The only thing I ever heard back from FUM was an automated email asking me to rate how their customer service representative (Michelle) handled my problem, the kicker is the entire conversation shown for me to review was between me and their chat bot, never a human. I still have not heard anything back from FUM despite my several emails and attempts to resolve the issue and it is now November 25. Trash company which uses another trash company to ship their products. It is beyond unacceptable to never respond to customer service inquiries when the customer never receives an item which cost $200. Pure insanity. If I could give -5 stars I would, not just 0, 0 is reserved for poor customer service, but ZERO customer service is on a whole other level.