EdenReviews of tryeden.com

4.44,385 reviews
Personal Care

Eden

About Eden

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.

Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: tryeden.com
Website: tryeden.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Donna M.

Jun 3, 2025

In competent , pharmacy, and staff Unable to sustain their program

Unfortunately, if you’re trying to lose weight and want a reputable and reliable service, stay far away from EDEN. The first month was great. Did the online evaluation and my medication was delivered within five days. The problem started month two my prescription never arrived on time my credit card was billed in full and to be honest the customer service was very empathetic but didn’t follow through on anything pharmacy never return calls never mailed out my prescription even after multiple requests over 30 games I have now switched to a different company. This company is incompetent waiting now for my refund info. I am now two doses behind and need to start over. It was a waste of my initial $200.

Response from EdenJun 4, 2025

Hi Donna, Thank you for sharing your experience, and I’m so sorry to hear how things unfolded after your first month. It’s unacceptable that your prescription wasn’t delivered on time, especially after you were charged and made multiple attempts to follow up. You deserved consistent care, clear communication, and prompt service—and we clearly fell short. While I’m relieved to hear our team was empathetic, I completely understand how disappointing it is when follow-through is missing. I’m also very sorry to hear about the impact this had on your progress. That’s not the experience we want for anyone. I’d really like to take a closer look at your account and ensure your refund is being processed correctly. Please feel free to reach out to me directly at [email protected] with your order details—I’ll do everything I can to help. Thank you again for your feedback. It helps us improve, and I hope we have a chance to make this right. Warmly, Susie

About Eden

Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: tryeden.com
Website: tryeden.com
Category: Personal Care
Listed on Five Star Index: 2026

Eden reviews

4,385 approved reviews, newest moderated first

Mo
Jun 3, 2025
Excellent Customer Service!
Ricky was extremely helpful and easy to talk with! Thank you!!
Donna M.
Jun 3, 2025
In competent , pharmacy, and staff Unable to sustain their program
Unfortunately, if you’re trying to lose weight and want a reputable and reliable service, stay far away from EDEN. The first month was great. Did the online evaluation and my medication was delivered within five days. The problem started month two my prescription never arrived on time my credit card was billed in full and to be honest the customer service was very empathetic but didn’t follow through on anything pharmacy never return calls never mailed out my prescription even after multiple requests over 30 games I have now switched to a different company. This company is incompetent waiting now for my refund info. I am now two doses behind and need to start over. It was a waste of my initial $200.
Response from EdenJun 4, 2025
Hi Donna, Thank you for sharing your experience, and I’m so sorry to hear how things unfolded after your first month. It’s unacceptable that your prescription wasn’t delivered on time, especially after you were charged and made multiple attempts to follow up. You deserved consistent care, clear communication, and prompt service—and we clearly fell short. While I’m relieved to hear our team was empathetic, I completely understand how disappointing it is when follow-through is missing. I’m also very sorry to hear about the impact this had on your progress. That’s not the experience we want for anyone. I’d really like to take a closer look at your account and ensure your refund is being processed correctly. Please feel free to reach out to me directly at [email protected] with your order details—I’ll do everything I can to help. Thank you again for your feedback. It helps us improve, and I hope we have a chance to make this right. Warmly, Susie
Katrina K.
Jun 3, 2025
thanks Jackie!
Jackie was responsive and very helpful
Response from EdenJun 9, 2025
Hi Katrina, Thank you so much for your feedback! 😊 We’re happy to hear that Jackie was responsive and helpful — we’ll be sure to share your kind words with her. We're always here if you need anything else! 💙 Susie
SHARON T.
Jun 3, 2025
It’s been a struggle from the get go……
It’s been a struggle from the get go… asked to talk to a representative in a manager role because I wasn’t getting any help . Signed up with a specific plan that I paid for, only to find out I have to pay for the syringes and the dose the M.D prescribed ( it’s literally written on the bottle) , was not a sufficient amount to cover the whole month, he then back pedals and says no, not recommended every day, only every other day… it’s confusing and expensive and no one has been really helpful…
Response from EdenJun 3, 2025
Hi Sharon, We’re really sorry to hear about your experience—it should never feel like a struggle to get clarity, support, or the treatment plan you paid for. We completely understand how confusing and frustrating this must have been, especially with mixed messages around dosage and unexpected costs. We’d love the chance to dig into this further and help clear things up. If you're open to it, please reach out to me directly at [email protected] with your order details so I can personally look into everything and ensure you're fully supported moving forward. Thank you for taking the time to share this—it’s feedback like yours that helps us grow and do better. Warmly, Susie
Danielle
Jun 2, 2025
Customer Service is excellent whenever…
Customer Service is excellent whenever you have a question or a concern they are very responsive
Response from EdenJun 9, 2025
Hi Danielle, Thank you for the wonderful feedback! 💬 We're so glad to hear that you've had a great experience with our customer service team. Being responsive and helpful is what we strive for every day. If you ever need anything, we're always here for you! 😊 Susie
Christopher
Jun 2, 2025
Great service
Honest and reliable. Service is extremely timely and informative. I couldn't be more satisfied. Exactly what I was looking for!
Response from EdenJun 9, 2025
Hi Chris, Thank you so much for your kind words! 🌟 We're honored to be exactly what you were looking for. It’s wonderful to hear that our service has been honest, timely, and informative — that’s exactly what we aim for. We’re so glad you’re with us! 😊 Susie
Jaime
Jun 1, 2025
Easy process!
Easy process! I’ve lost 10 pounds so far and already feel so much better! Thank you!
Charmian S.
May 31, 2025
Customer service
I had a LOT of trouble trying to refill an RX that I paused. I emailed, tried to get thru to customer service via the chat bot… no luck. Finally out of desperation I created a new account with my work email and the same day I was charged for a refill and a year’s supply. Kelsey helped me right away and was the only one who commuted and followed up. A+ for customer service! Was very displeased with the lack of help/response until Kelsey got my case…

EdenReviews of tryeden.com

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Eden reviews

Excellent Customer Service!

In competent , pharmacy, and staff Unable to sustain their program

thanks Jackie!

It’s been a struggle from the get go……

Customer Service is excellent whenever…

Great service

Easy process!

Customer service

About Eden

About these reviews

More in Personal Care

The High Performance Health Program - By Andrew Marsham

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Eden reviews

Excellent Customer Service!

In competent , pharmacy, and staff Unable to sustain their program

thanks Jackie!

It’s been a struggle from the get go……

Customer Service is excellent whenever…

Great service

Easy process!

Customer service