True Link FinancialReviews of truelinkfinancial.com

Great app to control expenses for a incapacitated ward. Any to load money to the card easily and monitor expenses

PERFECT TOOL FOR PARENTS, GUARDIANS OR OTHERS WANTIN THE ‘EASY BUTTON’ FOR PROVIDING, CONTROLLING AND REVIEWING MONIES FOR INDIVIDUALS. GREAT FOLKS TO WORK WITH AS AN ADDED BENEFIT!! HAVE USED FOR YEARS … THAT SAYS IT ALL.

Each time I have made an inquiry to True Link, they have been very prompt in their answers! They are very receptive to helping in any way they possibly can. All of my experiences have been excellent. Linda Cotten New Bern, NC

Very supportive and watch out for activity for my father.

On the whole not a bad experience, although I think the fees of $12 a month are high. However, TrueLink cancelled the card of my relative (a vulnerable adult) without providing notice. The cardholder agreement allows for this, which makes this legal. Having said that, this approach is out of line with TrueLink's claim to serve the financially vulnerable. I would think that a courtesy notice warning that an account is about to be closed is in order. I now have a vulnerable disabled adult without access to the card and therefore without access to funds should she have an emergency. It took quite a few tries to get Customer Service to respond as well, which was not encouraging. Do better.

This card has great features, like routine funding, choosing what the card can be used for, turning on and off spending, etc. A great card for maximum control over spending needs.

As a fiduciary, I have used the True Link debit card effectively with a variety of clients, including those with mental health struggles, at risk adults, and other adults that wish to create better spending and savings habits. I have used this product for at least 10 years and have always received excellent customer support from the administrator's perspective and clients have had positive experiences as well.

Give me flexibility to give staff a non cash way to purchase items for my disabled adult child. Great for record keeping.