True Link FinancialReviews of truelinkfinancial.com

I like that my mother can have a card that I can monitor and she can be safe. However even when setting up monthly withdrawal from my primary account it takes a week after the withdrawal date to be on the link card. Why does it take this long? If this is something you know why wouldn't you address this issue. Even cash app is immediate.

I'm so glad we found True Link. It's been a game changer for our family as we navigate the guardianship of a family member in another part of the country. It's wonderful to be able to deal directly with a human on staff when issues arise, and they are always very professional and understanding. I'd highly recommend True Link to anyone in a similar situation to ours.

I'm an administrator on this account and oftentimes run into a situation where the account needs to be emergency funded and they do that very well in an ordinary course of business. Today I was jammed up because a card was canceled and someone was coming out of the jail. They had the canceled card but they didn't have the new card that was sent. Customer service was able to restore the old service even though they said they can't do it on the website. They hooked me up thanks to the team

We use Truelink to provide personal money to our clients who need our payee services. They are wonderful for that purpose. We, along with our clients, enjoy using them. Great service, communicates well and solves issues and responds quickly.

I did not realize the process for transferring funds from my personal bank account to the TrueLink account would take 8 days. That is a loooong time before funds are posted and available to the TrueLink card/account. Even snail-mail is faster. How can you make the process more expedient ?

Trulink has been a game changer! I am able to effectively and easily manage the finances for my parents while making sure they don't spend on things they shouldn't and protecting them from giving to online or phone scams.

Your website is easy to navigate and clear about what you're trying to accomplish.

Well-designed system. Easy setup, many options for managing and monitoring card use. Mobile app works well. You can reach a real person for support if needed.