TruefacetReviews of truefacet.com

I recently purchased an engagement ring from TrueFacet. The whole experience was great. I was initially uneasy about purchasing such an important item online. Everyone I spoke to was very helpful. This girl Allison explained all the details about choosing the right diamond and how the buying process works. I'm very happy with my purchase and would definitely recommend them.

Rachel and her customer service department is truly amazing! I mentioned in an offhand comment that I needed a box for a watch as a gift. She sent me three Cartier boxes to choose from. I had an initially rocky experience with chat and email, but once their customer service department turned their attention to the issue, they went above and beyond.

I bought a great used watch at a relatively great price! The watch shipped fairly quickly and was exactly as described.

Had a wonderful experience with TrueFacet! The Tag Heuer watch I purchased arrived on time and in better condition than anticipated. Will definitely consider their services again.

Excellent customer service Excellent experience selling 3 watches on consignment. At first I was skeptical about sending my watches for evaluation, but with the help of TrueFacet's concierge team, the process was very smooth and professional. An offer was made on two of my pieces within days of "going live". I'm positive I would not have received the dollar amount I sold them for without Truefacets help. Their team is very professional and trustworthy. I would highly recommend TrueFacet to anyone in the market of buying or selling a time piece.

I appreciated the knowledge of the customer service representative, who was able to answer questions about a number of different watches in detail. I am trying to buy something for my husband and don't know a lot so I found this website a great way to figure out price and quality. Highly recommended.

Overall great customer service--friendly, fast service and overall good communication. I am very pleased with my experience! I am interested in buying myself a nice watch within the next year and found the customer service rep to be very knowledgable and personable. I will come back when I am ready to buy!

I got an amazing AP that I've been looking months for and it was in great condition and at a better price than I thought I'd have to shell out. Amazing customer service all around and super fast delivery.