trotpets.com Reviews | Read Customer Reviews of trotpets.com

trotpets.comReviews of trotpets.com

3.9850 reviews
Pet Stores

trotpets.com

About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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trotpets.com reviews

850 approved reviews, newest moderated first

Carrie L.
Jun 30, 2023
I received what I ordered 18 months ago.
I received what I ordered 18 months ago.
Response from trotpets.comJul 15, 2023
Thank you !
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Cindy P.
Jun 30, 2023
I was a bit leery of ordering
I was a bit leery of ordering. I ordered from the company a long time ago and ended up having to cancel my order. This time I ordered and the communication via email kept me up to date on when it would ship/arrive. I love the look of these bowls and feel they are made well.
Response from trotpets.comJul 2, 2023
THANK YOU ! We are so happy you like them and we really appreciate the kind words. Thank you again !
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customer
Jun 30, 2023
The bowl and stand set I purchased was…
The bowl and stand set I purchased was exactly what I was looking for! My dog is still getting used to the slow feeder feature but is getting the hang of it. The medium stand is perfect!
Response from trotpets.comJul 2, 2023
THANK YOU ! We are so happy you like them and your pup is getting the hang of it. Thank you again !
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Jennifer J.
Jun 30, 2023
The slow feed portion of the bowl seems…
The slow feed portion of the bowl seems poorly made, or poorly attached. I foresee issues in the future with the space I can see.
Response from trotpets.comJul 2, 2023
Thank you ! If you are unhappy we offer lifetime guarantee. Thank you again !
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Tyann S.
Jun 29, 2023
I received my bowls and stand quickly
I received my bowls and stand quickly. They look great and so far have been working well. I love the magnetic bowls/mat and how the mat keeps the water off the floor.
Response from trotpets.comJul 2, 2023
THANK YOU ! We are so happy you like them and we really appreciate the kind words. The magnets / mat are a great feature. Thank you again !
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sue B.
Jun 29, 2023
Order came quickly and is very good…
Order came quickly and is very good quality.
Response from trotpets.comJul 2, 2023
THANK YOU ! We are so happy you like them and we really appreciate the kind words. Thank you again !
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Ruth
Jun 29, 2023
No more water spills or food choking!
These bowls are phenomenal. I ordered them for my 95lb Dane who literally moved her bowls everywhere and I had a puzzle bowl for her. I am so happy to finally get these with the 2nd owners. They communicated and delivered. The original owners were a disaster and the new ones are fantastic. Just ordered another set for my other dog!-Ruth
Response from trotpets.comJul 2, 2023
THANK YOU ! We are so happy you like them and we really appreciate the kind words. That is really kind of you and it means a lot to us. We are first and foremost dog lovers and so happy you Dane is liking the bowls. Thank you again !
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Charlotte K.
Jun 29, 2023
Amazing...but not for littles
So I ordered last year and was scammed by the old owners. The new owners are definitely on it. I was hoping someone would take this idea. I only ordered one set this time (just in case) and they arrived in under a week. The bowls are great! Think Yeti, but rounded edges and puzzle feeder...plus great mat and stand. The bowl set is the best I've ever had. The downside is that they are not made for little dogs. I ordered the 3 inch table and realize now there's no actual bowl size on the website. I had ordered a small set and large set w the old owners and assumed the 3 inch stand was w a small bowl. It's not. It's huge...a little smaller than a Yeti bowl. Not sure if I'll keep for my lil pup or order a tall stand for my big one. Trot...please be the first to make small bowls already. I also thought the puzzle feeder would be one piece, but there are seams, so I hope food doesn't get in there.
Response from trotpets.comJul 2, 2023
THANK YOU ! For smaller dogs the stand is not necessary. Good news is we have small bowls in production ! We will let you known when they are ready. Thank you again !
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